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Contents

 

 

Introduction

Roger Martin

 

Introduction

Paola Antonelli

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The Foundation:
Why Design?
Why Now?

Introduction

by John Maeda

 

The Design of Business

by Roger Martin

 

Strategy as Design

by Jeanne Liedtka

 

If Managers Thought Like Designers

by Jeanne Liedtka

 

Time for Design

by Jeanne Liedtka and Henry Mintzberg

 

The Second Road of Thought: How Design Offers Strategy a New Tool Kit

by Tony Golsby-Smith

 

Design Thinking:
On its Nature and Use

by Charles Owen

 

Building Shared Understanding of Wicked Problems

by Karen Christensen and Jeff Conklin

 

A Survival Guide for the Age of Meaning

by Sohrab Vossoughi

 

The Empathetic Organization

by Dev Patnaik and Peter Mortensen

 

From Blueprint to Genetic Code: The Merits of an Evolutionary Approach to Design

by Tim Brown

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How Design
Fits Into the Modern
Organization

Introduction

by Claudia Kotchka

 

Embedding Design into Business

by Roger Martin

 

The Evolution of the Design-Inspired Enterprise

by Gabriella Lojacono and Gianfranco Zaccai

 

Designing in Hostile Territory

by Roger Martin

 

Mapping the Future in Uncertain Times

by Alonzo Canada

 

Managing Change by Design

by Peter Coughlan and Ilya Prokopoff

 

How ‘Design Catalysts’ Conquer Growth Gridlock

by Jeanne Liedtka

 

Informing Our Intuition: Design Research for Radical Innovation

by Jane Fulton Suri

 

Turning Design Thinking into Design Doing

by Heather Fraser

 

Decisions by Design: Stop Deciding, Start Designing

by Colin Raney and Ryan Jacoby

 

Embracing Risk to Learn, Grow and Innovate

by Diego Rodriguez and Ryan Jacoby

 

The Future of Retail: From Revenue Generator to R&D Engine

by Dana Cho and Beau Trincia

 

Loyalty By Design: Using Design to Create Fiercely Loyal Customers

by Jeremy Alexis

 

Mind the Gaps: The Challenges of Using Design to Scale Solutions to Wicked Problems

by Robert Fabricant

 

Designing Systems at Scale

by Fred Dust and Ilya Prokopoff

 

Beyond Strategic Thinking: Strategy as Experienced

by Jeanne Liedtka

 

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