Contents

Acknowledgments

PART I

THE PROBLEMS WITH MEETINGS

Introduction: The Problems with Meetings We Will Solve

1:   Meet the Passengers: Problem Behaviors at Meetings and Their Effects

2:   Holographic Thinking

PART II

BEFORE THE MEETING

3:   Preparing for a Meeting: Your Preflight Checklist

4:   The Art of the Agenda: Your Flight Plan

5:    Start on Time! End on Time!

PART III

DURING AND AFTER THE MEETING

6:   Meet the Flight Crew: The Process People

7:   Staying on Course with Air Traffic Control

8:   Balancing Participation with Air Traffic Control

9:   Visual Flight Recording: Don’t Let a Good Idea Get Away

10:   In-Flight Entertainment: Criteria

11:   In-Flight Entertainment: Meeting Processes

12:   Virtual Meetings and Conference Calls

13:   TSA: How the Process Prevents the Problem Behaviors

PART IV

IMPLEMENTING THE MEETING JET PROCESS

14:   Integrating the Meeting Jet Process with Robert’s Rules of Order

15:   Cage Rattling 101: Bringing People on Board the Meeting Jet

16:   Finale and Next Step: How We Came to Meet

Appendix: Additional Resources

Notes

Index