1. Delegate and Elevate™ (pages 25–27): The ultimate time-management tool and guide to focus on activities that harness your strengths and lead to a more effective and fulfilling workday.
2. Core Values Exercise (page 42): A method used by the Leadership Team to “discover” the attributes and characteristics of the people that your organization must have to consistently deliver value to your customers or clients.
3. The People Analyzer™ (pages 43–48): The simplest, most effective way to assess whether you have direct reports that are aligned with your Core Values and that truly Get it, Want it, and have the Capacity to do what you need done.
4. Quarterly State of the Company Agenda (page 62): An effective meeting format to share your vision and keep your employees in the loop on where your organization has been, where it is, and where it is going.
5. Clarity Break™ (pages 73–76): Time that you schedule away from the office, out of the daily grind, to think and to work on your business.
6. The Leadership Self-Assessment (page 77): A simple yes/no questionnaire to help you focus on the Five Leadership Practices that you must consistently do to become a better leader.
7. Rocks (pages 81–82): The most important priorities that you must accomplish in the next ninety days and a five-step process for how to establish them with your team.
8. The Meeting Pulse™ (page 93): The agenda for an effective weekly meeting with your team (www.eosworldwide.com/level-10).
9. The 5-5-5™ (page 98): Creating context with Core Values, Rocks, and Roles for a meaningful Quarterly Conversation centered on what’s working and what’s not working.
10. The Three-Strike Rule (pages 104–105): How to deal with direct reports when they consistently fail to meet your expectations.
11. The Management Self-Assessment (page 107): A simple yes/no questionnaire to help you focus on the Five Management Practices that you must consistently do to become a better manager.
12. The Annual Review (page 127): A form and method to recognize key accomplishments, acknowledge areas to improve, and devise a plan to make it happen and a forum for keeping expectations crystal clear.