The PMI Agile Certified Practitioner Exam is based on the Agile topics that are essential for the Agile professionals to master. For the purpose of the exam and also to grasp the concepts of the Agile framework, it is necessary to know the exam structure and contents very well. In this chapter, we will discuss the exam structure, content, and how this book has covered all the topics suggested by PMI.
PMI Agile Certified Practitioner Exam is based on the Agile topics which are essential for the Agile professionals to master. for the purpose of the exam and also to grasp the concepts of the Agile framework it is necessary to know the exam structure and contents very well. In this chapter, we will discuss the Exam structure, content and how this book has covered all the topics suggested by PMI.
The web site of project management institute, www.pmi.org, contains the ‘PMI-Agile Certified Practitioner (PMI-ACP) Examination Content Outline’ which describes the topics covered in the exam.
The exam has 120 multiple-choice questions. Only 100 questions will be evaluated for scoring purpose. The remaining 20 are pre-test questions that will be randomly distributed in the question paper.
The exam gives equal importance to the Agile tools and techniques and the Agile knowledge and skills.
The exam content is distributed across seven domains. The tasks performed by an Agile practitioner are grouped under these domains. For the exam, it is very important to understand the domains, sub-domains and the tasks within each of them. The table below gives the indicative percentage of questions from each of these domains.
Domain | Percentage of Items on |
---|---|
Domain I. Agile Principles and Mindset | 16% |
Domain II. Value-Driven Delivery | 20% |
Domain III. Stakeholder Engagement | 17% |
Domain IV. Team Performance | 16% |
Domain V. Adaptive Planning | 12% |
Domain VI. Problem Detection and Resolution | 10% |
Domain VII. Continuous Improvement (Product, Process, and People) | 9% |
Domain I Agile Principles and Mindset | |
Task 1 | Advocate for agile principles by modeling those principles and discussing agile values in order to develop a shared mindset across the team as well as between the customer and the team. |
Task 2 | Help ensure that everyone has a common understanding of the values and principles of agile and a common knowledge around the agile practices and terminology being used in order to work effectively. |
Task 3 | Support change at the system or organization level by educating the organization and influencing processes, behaviors, and people in order to make the organization more effective and efficient. |
Task 4 | Practice visualization by maintaining highly visible information radiators showing real progress and real team performance in order to enhance transparency and trust. |
Task 5 | Contribute to a safe and trustful team environment by allowing everyone to experiment and make mistakes so that each can learn and continuously improve the way he or she works. |
Task 6 | Enhance creativity by experimenting with new techniques and process ideas in order to discover more efficient and effective ways of working. |
Task 7 | Encourage team members to share knowledge by collaborating and working together in order to lower risks around knowledge silos and reduce bottlenecks. |
Task 8 | Encourage emergent leadership within the team by establishing a safe and respectful environment in which new approaches can be tried in order to make improvements and foster self-organization and empowerment. |
Task 9 | Practice servant leadership by supporting and encouraging others in their endeavors so that they can perform at their highest level and continue to improve. |
Domain VI Problem Detection and Resolution | |
Task 1 | Create an open and safe environment by encouraging conversation and experimentation in order to surface problems and impediments that are slowing the team down or preventing its ability to deliver value. |
Task 2 | Identify threats and issues by educating and engaging the team at various points in the project in order to resolve them at the appropriate time and improve processes that cause issues. |
Task 3 | Ensure issues are resolved by appropriate team members and/or reset expectations in light of issues that cannot be resolved in order to maximize the value delivered. |
Task 4 | Maintain a visible, monitored, and prioritized list of threats and issues in order to elevate accountability, encourage action, and track ownership and resolution status. |
Task 5 | Communicate status of threats and issues by maintaining a threat list and incorporating activities into the backlog of work in order to provide transparency. |
Domain VII Continuous Improvement (Product, Process, and People) |
|
Task 1 | Tailor and adapt the project process by periodically reviewing and integrating team practices, organizational culture, and delivery goals in order to ensure team effectiveness within established organizational guidelines and norms. |
Task 2 | Improve team processes by conducting frequent retrospectives and improvement experiments in order to continually enhance the effectiveness of the team, project, and organization. |
Task 3 | Seek feedback on the product by incremental delivery and frequent demonstrations in order to improve the value of the product. |
Task 4 | Create an environment of continued learning by providing opportunities for people to develop their skills in order to develop a more productive team of generalizing specialists. |
Task 5 | Challenge existing process elements by performing a value stream analysis and removing waste in order to increase individual efficiency and team effectiveness. |
Task 6 | Create systemic improvements by disseminating knowledge and practices across projects and organizational boundaries in order to avoid re-occurrence of identified problems and improve the effectiveness of the organization as a whole. |
It is important to understand the areas that PMI intend to cover in both Tools and Techniques and Knowledge and Skills required in Agile projects. Below you will find the list of topics that PMI provides as the guideline for these areas but at the same time the list is not intended to be exhaustive, but is more of indicative in nature.
Area | Focus | |
---|---|---|
1. | Communications | Information Radiator, Team Space, Agile Tooling, Osmotic Communications for collocated and distributed teams, two-way communication (trustworthy, conversation driven), Social media-based communication, active listening, brainstorming, feedback methods |
2. | Planning, Monitoring, and Adopting | Reviews, Kanban board, task board, Time Boxing, Iteration and Release Planning, Variance and trend analysis, WIP Limits, Daily stand ups, Burn down/up Charts, Cumulative Flow Diagrams, product-feedback loop |
3. | Agile Estimation | Relative Sizing/Story Points/T-shirt sizing, Wide Band Delphi, Planning Poker, Affinity Estimation, Ideal Time |
4. | Agile Analysis and Design | Product Roadmap, User Stories/backlog, Story Maps, Progressive Elaborations, Wire Frames, Chartering, Personas, Agile Modeling, workshops, learning cycle, collaboration games |
5. | Product Quality | Frequent Verification and Validation, testing, including exploratory and usability Definition of Done, Continuous Integration |
6. | Interpersonal skills | Emotional Intelligence, Collaboration, Adaptive Leadership, Negotiation, Conflict Resolution, Servant Leadership |
7. | Value-Based Prioritization | ROI, NPV, IRR, Compliance, customer valued, Prioritization, Relative prioritization/Rankings, requirements reviews, minimal viable product (MVP) MMF MoSCoW, Kano analysis |
8. | Risk Management | Risk Adjusted Backlog, Risk Burn-Down Graph, Risk-Based Spike, architectural spike |
9. | Metrics | Velocity/throughput/productivity, Cycle time, Lead time, Earned Value management, Defects rate, approved iteration, work in progress |
10. | Process Improvement | Kaizen, the Five WHYs, retrospectives, introspectives, process tailoring/hybrid models, control limits, pre-mortem (rule setting, failure analysis), fishbone diagram analysis, Value Stream Mapping |
Each Knowledge and Skill mentioned below are important from exam perspective and should be understood clearly.
This book is organized in a fashion that each and every Domain along with the Tools and Techniques and Knowledge and Skills mentioned in PMI guidelines are covered. Below is the mapping of the topics in each chapter of the book that will help you find out which Tools and Knowledge areas are covered in what chapter.
Domain I Agile Principles and Mindset | Covered in Chapter | |
Task 1 | Advocate for agile principles by modeling those principles and discussing agile values in order to develop a shared mindset across the team as well as between the customer and the team. | Chapter 2 |
Task 2 | Help ensure that everyone has a common understanding of the values and principles of agile and a common knowledge around the agile practices and terminology being used in order to work effectively. | Chapter 2 |
Task 3 | Support change at the system or organization level by educating the organization and influencing processes, behaviors, and people in order to make the organization more effective and efficient. | Chapter 2 |
Task 4 | Practice visualization by maintaining highly visible information radiators showing real progress and real team performance in order to enhance transparency and trust. | Chapter 5 |
Task 5 | Contribute to a safe and trustful team environment by allowing everyone to experiment and make mistakes so that each can learn and continuously improve the way he or she works. | Chapter 2 |
Task 6 | Enhance creativity by experimenting with new techniques and process ideas in order to discover more efficient and effective ways of working. | Chapter 2 |
Task 7 | Encourage team members to share knowledge by collaborating and working together in order to lower risks around knowledge silos and reduce bottlenecks. | Chapter 2 |
Task 8 | Encourage emergent leadership within the team by establishing a safe and respectful environment in which new approaches can be tried in order to make improvements and foster self-organization and empowerment. | Chapter 9 |
Task 9 | Practice servant leadership by supporting and encouraging others in their endeavors so that they can perform at their highest level and continue to improve. | Chapter 9 |
Domain II Value-Driven Delivery | ||
Define Positive Value | ||
Task 1 | Define deliverables by identifying units that can be produced incrementally in order to maximize their value to stakeholders while minimizing non-value-added work. | Chapter 10 |
Task 2 | Refine requirements by gaining consensus on the acceptance criteria for features on a just-in-time basis in order to deliver value. | Chapter 8 |
Task 3 | Select and tailor the team’s process based on project and organizational characteristics as well as team experience in order to optimize value delivery. | Chapter 8 |
Avoid Potential Downsides | ||
Task 4 | Plan for small releasable increments by organizing requirements into minimally marketable features/minimally viable products in order to allow for the early recognition and delivery of value. | Chapter 11 |
Task 5 | Limit increment size and increase review frequency with appropriate stakeholders in order to identify and respond to risks early on and at minimal cost. | Chapter 5 |
Task 6 | Solicit customer and user feedback by reviewing increments often in order to confirm and enhance business value. | Chapter 8 |
Prioritization | ||
Task 7 | Prioritize the units of work through collaboration with stakeholders in order to optimize the value of the deliverables. | Chapter 10 |
Task 8 | Perform frequent review and maintenance of the work results by prioritizing and maintaining internal quality in order to reduce the overall cost of incremental development. | Chapter 10 |
Task 9 | Continuously identify and prioritize the environmental, operational, and infrastructure factors in order to improve the quality and value of the deliverables. | Chapter 7 |
Incremental Development | ||
Task 10 | Conduct operational reviews and/or periodic checkpoints with stakeholders in order to obtain feedback and corrections to the work in progress and planned work. | Chapter 10 |
Task 11 | Balance development of deliverable units and risk reduction efforts by incorporating both value-producing and risk-reducing work into the backlog in order to maximize the total value proposition over time. | Chapter 5 |
Task 12 | Re-prioritize requirements periodically in order to reflect changes in the environment and stakeholder needs or preferences in order to maximize the value. | Chapter 8 |
Task 13 | Elicit and prioritize relevant non-functional requirements (such as operations and security) by considering the environment in which the solution will be used in order to minimize the probability of failure. | Chapter 5 |
Task 14 | Conduct frequent reviews of work products by performing inspections, reviews, and/or testing in order to identify and incorporate improvements into the overall process and product/service. | Chapter 8 |
Domain III Stakeholder Engagement | ||
Understand Stakeholder Needs | ||
Task 1 | Identify and engage effective and empowered business stakeholder(s) through periodic reviews in order to ensure that the team is knowledgeable about stakeholders’ interests, needs, and expectations. | Chapter 2 |
Task 2 | Identify and engage all stakeholders (current and future) by promoting knowledge sharing early and throughout the project to ensure the unimpeded flow of information and value throughout the lifespan of the project. | Chapter 2 |
Ensure Stakeholder Involvement | ||
Task 3 | Establish stakeholder relationships by forming a working agreement among key stakeholders in order to promote participation and effective collaboration. | Chapter 4 |
Task 4 | Maintain proper stakeholder involvement by continually assessing changes in the project and organization in order to ensure that new stakeholders are appropriately engaged. | Chapter 4 |
Task 5 | Establish collaborative behaviors among the members of the organization by fostering group decision making and conflict resolution in order to improve decision quality and reduce the time required to make decisions. | Chapter 4 |
Manage Stakeholder Expectations | ||
Task 6 | Establish a shared vision of the various project increments (products, deliverables, releases, and iterations) by developing a high-level vision and supporting objectives in order to align stakeholders’ expectations and build trust. | Chapter 4 |
Task 7 | Establish and maintain a shared understanding of success criteria, deliverables, and acceptable trade-offs by facilitating awareness among stakeholders in order to align expectations and build trust. | Chapter 4 |
Task 8 | Provide transparency regarding work status by communicating team progress, work quality, impediments, and risks in order to help the primary stakeholders make informed decisions. | Chapter 4 |
Task 9 | Provide forecasts at a level of detail that balances the need for certainty and the benefits of adaptability in order to allow stakeholders to plan effectively. | Chapter 4 |
Domain IV Team Performance | ||
Team Formation | ||
Task 1 | Cooperate with the other team members to devise ground rules and internal processes in order to foster team coherence and strengthen team members’ commitment to shared outcomes. | Chapter 9 |
Task 2 | Help create a team that has the interpersonal and technical skills needed to achieve all known project objectives in order to create business value with minimal delay. | Chapter 9 |
Team Empowerment | ||
Task 3 | Encourage team members to become generalizing specialists in order to reduce team size and bottlenecks, and to create a high-performing cross-functional team. | Chapter 9 |
Task 4 | Contribute to self-organizing the work by empowering others and encouraging emerging leadership in order to produce effective solutions and manage complexity. | Chapter 9 |
Task 5 | Continuously discover team and personal motivators and demotivators in order to ensure that team morale is high and team members are motivated and productive throughout the project. | Chapter 9 |
Team Collaboration and Commitment | ||
Task 6 | Facilitate close communication within the team and with appropriate external stakeholders through co-location or the use of collaboration tools in order to reduce miscommunication and rework. | Chapter 9 |
Task 7 | Reduce distractions in order to establish a predictable outcome and optimize the value delivered. | Chapter 9 |
Task 8 | Participate in aligning project and team goals by sharing project vision in order to ensure that the team understands how their objectives fit into the overall goals of the project. | Chapter 9 |
Task 9 | Encourage the team to measure its velocity by tracking and measuring actual performance in previous iterations or releases in order for members to gain a better understanding of their capacity and create more accurate forecasts. | Chapter 5 |
Domain V Adaptive Planning | ||
Levels of Planning | ||
Task 1 | Plan at multiple levels (strategic, release, iteration, and daily) creating appropriate detail by using rolling wave planning and progressive elaboration to balance predictability of outcomes with the ability to exploit opportunities. | Chapter 5 |
Task 2 | Make planning activities visible and transparent by encouraging participation of key stakeholders and publishing planning results in order to increase commitment level and reduce uncertainty. | Chapter 6 |
Task 3 | As the project unfolds, set and manage stakeholder expectations by making increasingly specific levels of commitments in order to ensure a common understanding of the expected deliverables. *** |
Chapter 5 |
Adaptation | ||
Task 4 | Adapt the cadence and the planning process based on results of periodic retrospectives about characteristics and/or the size/complexity/criticality of the project deliverables in order to maximize the value. | Chapter 9 |
Task 5 | Inspect and adapt the project plan to reflect changes in requirements, schedule, budget, and shifting priorities based on team learning, delivery experience, stakeholder feedback, and defects in order to maximize business value delivered. | Chapter 10 |
Agile Sizing and Estimation | ||
Task 6 | Size items by using progressive elaboration techniques in order to determine likely project size independent of team velocity and external variables. | Chapter 6 |
Task 7 | Adjust capacity by incorporating maintenance and operations demands and other factors in order to create or update the range estimate. | Chapter 6 |
Task 8 | Create an initial scope, schedule, and cost range estimates that reflect a current high-level understanding of the effort necessary to deliver the project in order to develop a starting point for managing the project. | Chapter 6 |
Task 9 | Refine scope, schedule, and cost range estimates that reflect the latest understanding of the effort necessary to deliver the project in order to manage the project. | Chapter 6 |
Task 10 | Continuously use data from changes in resource capacity, project size, and velocity metrics in order to evaluate the estimate to complete. | Chapter 6 |
Domain VI Problem Detection and Resolution | ||
Task 1 | Create an open and safe environment by encouraging conversation and experimentation in order to surface problems and impediments that are slowing the team down or preventing its ability to deliver value. | Chapter 9 |
Task 2 | Identify threats and issues by educating and engaging the team at various points in the project in order to resolve them at the appropriate time and improve processes that cause issues. | Chapter 11 |
Task 3 | Ensure issues are resolved by appropriate team members and/or reset expectations in light of issues that cannot be resolved in order to maximize the value delivered. | Chapter 11 |
Task 4 | Maintain a visible, monitored, and prioritized list of threats and issues in order to elevate accountability, encourage action, and track ownership and resolution status. | Chapter 11 |
Task 5 | Communicate status of threats and issues by maintaining a threat list and incorporating activities into the backlog of work in order to provide transparency. | Chapter 11 |
Domain VII Continuous Improvement (Product, Process, and People) |
||
Task 1 | Tailor and adapt the project process by periodically reviewing and integrating team practices, organizational culture, and delivery goals in order to ensure team effectiveness within established organizational guidelines and norms. | Chapter 4 |
Task 2 | Improve team processes by conducting frequent retrospectives and improvement experiments in order to continually enhance the effectiveness of the team, project, and organization. | Chapter 8 |
Task 3 | Seek feedback on the product by incremental delivery and frequent demonstrations in order to improve the value of the product. | Chapter 4 |
Task 4 | Create an environment of continued learning by providing opportunities for people to develop their skills in order to develop a more productive team of generalizing specialists. | Chapter 9 |
Task 5 | Challenge existing process elements by performing a value stream analysis and removing waste in order to increase individual efficiency and team effectiveness. | Chapter 8 |
Task 6 | Create systemic improvements by disseminating knowledge and practices across projects and organizational boundaries in order to avoid re-occurrence of identified problems and improve the effectiveness of the organization as a whole. | Chapter 8 |
Area | Focus (Tools and Techniques) |
Covered in chapter | |
---|---|---|---|
1. | Communications | Information radiator Team space Agile tooling Osmotic communications for co-located and/or distributed teams Two-way communications (trustworthy, conversation driven) Social media-based communication Active listening Feedback methods Brainstorming |
Chapter 4 Chapter 9 |
2. | Planning, Monitoring, and Adopting | Reviews Kanban board Task board Timeboxing Iteration and release planning Variance and trend analysis WIP limits Daily stand ups Burn down/up charts Cumulative flow diagrams Backlog grooming/refinement Product-feedback loop |
Chapter 5 |
3. | Agile Estimation | Relative sizing/story points/T-shirt sizing Wide band Delphi/planning poker Affinity estimating Ideal time |
Chapter 6 |
4. | Agile Analysis and Design | Product roadmap User stories/backlog Story maps Progressive Elaboration Wireframes Chartering Personas Agile modeling Workshops Learning cycle Collaboration games |
Chapter 7 |
5. | Product Quality | Frequent verification and validation Definition of done Continuous integration testing, including exploratory and usability |
Chapter 8 |
6. | Interpersonal Skills | Emotional intelligence Collaboration Adaptive leadership Conflict resolution Servant leadership negotiation |
Chapter 9 |
7. | Value-based Prioritization | ROI/NPV/IRR Compliance Customer-valued prioritization Requirements reviews Minimal viable product (MVP) Minimal marketable feature (MMF) Relative prioritization/ranking MoSCoW Kano analysis |
Chapter 10 |
8. | Risk Management | Risk-adjusted backlog Risk burn down graphs Risk-based spike Architectural spike |
Chapter 11 |
9. | Metrics | Velocity/throughput/productivity Cycle time Lead time EVM for agile projects Defects rate Approved iterations Work in progress |
Chapter 6 |
10. | Process Improvement | Kaizen The Five WHYs Retrospectives introspectives Process tailoring/hybrid models Value stream mapping Control limits Pre-mortem (rule setting, failure analysis) Fishbone diagram analysis |
Chapter 8 |
Knowledge and Skills | Covered in Chapter |
---|---|
• Agile values and principles | Chapter 2 |
• Agile frameworks and terminology | Chapter 2 |
• Agile methods and approaches | Chapter 2 |
• Assessing and incorporating community and stakeholder values | Chapter 4 |
• Stakeholder management | Chapter 4 |
• Communication management | Chapter 4 |
• Facilitation methods | Chapter 9 |
• Knowledge sharing/written communication | Chapter 9 |
• Leadership | Chapter 9 |
• Building agile teams | Chapter 9 |
• Team motivation | Chapter 9 |
• Physical and virtual co-location | Chapter 4 |
• Global, cultural, and team diversity | Chapter 9 |
• Training, coaching, and mentoring | Chapter 9 |
• Developmental mastery models (for example, Tuckman, Dreyfus, Shu Ha Ri) | Chapter 9 |
• Self-assessment tools and techniques | Chapter 8 |
• Participatory decision models (for example, convergent, shared collaboration | Chapter 7 |
• Principles of systems thinking (for example, complex adaptive, chaos) | Chapter 9 |
• Problem solving | Chapter 9 |
• Prioritization | Chapter 10 |
• Incremental delivery | Chapter 2 |
• Agile discovery | Chapter 11 |
• Agile sizing and estimation | Chapter 6 |
• Value based analysis and decomposition | Chapter 10 |
• Process analysis | Chapter 8 |
• Continuous improvement | Chapter 8 |
• Agile hybrid models | Chapter 3 |
• Managing with agile KPIs | Chapter 6 |
• Agile project chartering | Chapter 2 |
• Agile contracting | Chapter 5 |
• Agile project accounting principles | Chapter 5 |
• Regulatory compliance | Chapter 10 |
• PMI’s Code of Ethics and Professional Conduct | Chapter 12 |
We strongly recommend the following eight-steps process for passing the PMI-ACP exam.
A lot of education providers conduct one-day crash courses for PMI-ACP revision. Try to attend this as it will be helpful for you to pass the exam and also boost your confidence level to appear for the exam.
RELAX! You have full 180 minutes to answer 120 questions. You have plenty of time. Certification documentation will be sent to you within 3–4 weeks of passing the exam. Enjoy the benefits of PMI-ACP.
The content of the PMI ACP Examination and the coverage of the same in this book are discussed in Chapter 1.
Try to understand and be prepared for the following patterns of questions.
Usually, there will be a few questions in this pattern where the questions and answers will be straight from the latest edition of Agile exam content outline. For example:
Question: All of the followings are major Agile domain practice prescribed by PMI except:
Answer: B
Most of the questions are expected to be in this pattern, where a situation will be described to give context to the problem. Based on the situation, we need to choose the best answer.
Question: You are working in a training organization and the proposal which you submitted two months back to start and conduct a new course to increase the revenue got approved. This is an example of which of the following?
Answer: A
Not all information included in a question will be used to answer the question. Sometimes, there will be multiple paragraphs of information for each question on the exam.
Question: You are discussing with another project manager who is also preparing for PMI-Agile exam and there were arguments about the number of domains and major tools, techniques discussed by PMI. Which of the following is TRUE?
Answer: D
The exam will have a lot of questions like this and you need to aware of these type.
Question: You are a program manager in discussion with another program manager. You generally discuss project and program relationship. He is telling that if a relationship between projects is only that of a shared client or services, the efforts should be managed as a portfolio of projects rather than as a program. Is it true?
Answer: A
Program management focuses on project interdependencies and helps to determine the optimum approach to managing the projects.
Agile project managers are generally expected to know the following terminologies and concepts. Understand these as it will be helpful for you to answer the questions in PMI-ACP exam.