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Index
Exponential Organizations
Copyright
Table of Contents
Foreword
Introduction
The Iridium Moment
Doubling Down
Exponential Organizations
Part One: Exploring the Exponential Organization
Chapter One: Illuminated by Information
Chapter Two: A Tale of Two Companies
Chapter Three: The Exponential Organization
Massive Transformative Purpose (MTP)
Staff on Demand
Community & Crowd
Algorithms
Leveraged Assets
Engagement
Chapter Four: Inside the Exponential Organization
Interfaces
Dashboards
Experimentation
Autonomy
Social Technologies
Chapter Five: Implications of Exponential Organizations
1. Information Accelerates Everything
2. Drive To Demonetization
3. Disruption is the New Norm
4. Beware the “Expert”
5. Death to the Five-Year Plan
6. Smaller Beats Bigger
7. Rent, Don’t Own
8. Trust Beats Control and Open Beats Closed
9. Everything is Measurable and Anything is Knowable
How Exponential is Your Organization?
Part Two: Building the Exponential Organization
Chapter Six: Starting an ExO
Ignition
Step 1: Select an MTP (Massive Transformative Purpose).
Step 2: Join or Create Relevant MTP Communities
Step 3: Compose a Team
Step 4: Breakthrough Idea
Step 5: Build a Business Model Canvas
Step 6: Find a Business Model
Step 7: Build the MVP
Step 8: Validate Marketing and Sales
Step 9: Implement SCALE and IDEAS
Step 10: Establish the Culture
Step 11: Ask Key Questions Periodically
Step 12: Building and Maintaining a Platform
In Concert
Lessons for Enterprise ExOs (EExOs)
Chapter Seven: ExOs and Mid-Market Companies
Example 1: TED
Example 2: GitHub
Example 3: Coyote Logistics
Example 4: Studio Roosegaarde
Retrofitting an ExO
Example 5: GoPro
Chapter Eight: ExOs for Large Organizations
1. Transform Leadership
Education
Board Management
Implement Diversity
Skills and Leadership
2. Partner with, Invest in or Acquire ExOs
3. Disrupt[X]
Inspire ExOs at the Edge
Hire a Black Ops Team
Copy Google[X]
Partner with Accelerators, Incubators and Hackerspaces
4. ExO Lite (The Gentle Cycle)
Migrate towards an MTP
Community & Crowd
Algorithms
Engagement
Dashboards
Experimentation
Social Technologies
Conclusion
Chapter Nine: Big Companies Adapt
The Coca-Cola Company – Exponential Pop
Haier – Higher and Higher
Xiaomi – Showing You and Me
The Guardian – Guarding Journalism
General Electric – General Excellence
Amazon – Clearing the Rainforest of “No”
Zappos – Zapping Boredom
ING Direct Canada (now Tangerine) – BankING Autonomy
Google Ventures – The Almost Perfect EExO
Growing with the Crowd
Chapter Ten: The Exponential Executive
CEO – Chief Executive Officer
CMO – Chief Marketing Officer
CFO – Chief Financial Officer
CTO/CIO – Chief Technology Officer/Chief Information Officer
CDO – Chief Data Officer
CIO – Chief Innovation Officer
COO – Chief Operating Officer
CLO - Chief Legal Officer
CHRO - Chief Human Resources Officer
The World’s Most Important Job
Epilogue: A New Cambrian Explosion
Afterword
Appendix A: What is your Exponential Quotient?
Appendix B: Sources and Inspirations
About the Authors
Acknowledgements
Connect with Diversion Books
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