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Index
Cover
Title Page
Copyright
Contents
List of Figures
List of Tables
Preface
01 Who should read this book and why?
What we cover in this book
What can you expect in this book?
Data versus information
What is important?
The methods we will be discussing
Implicit views of people and biases
One way of comparing these methods
Sense and sensibility with predictions
Where we will not be going
Summary of key points
02 Getting the project going
At the beginning
Know who you are talking about or talking to
What is the most you can expect from each method?
How do you judge the result?
What is significant?
On to correlations
How do I plan to evaluate the results?
Know what sensible goals might look like
Summary of key points
03 Conjoint, discrete choice and other trade-offs: let’s do an experiment
The reasons we need these methods
The basic thinking behind the experimentally designed methods
What the methods ask – and get
What is a designed experiment?
The great measurement power of experiments
Getting more from experiments: HB to the rescue
A brief talk about origins
Applications in brief
Summary of key points
04 Creating the best, newest thing: discrete choice modelling
Key features
Thinking through and setting up the problem
How many people you need
Utility and share
Market simulations
Making more than one choice: allocating purchases
Using the simulator program in the online resources
Rounding out the picture
Summary of key points
05 Conjoint analysis and its uses
Thinking in conjoint versus thinking in choices
Conjoint analysis for single-product optimization
Using the single product simulator in the online resources
Conjoint remains an excellent method for messages
Conjoint analysis for the best service delivery
Using the message optimization simulator in the online resources
Conjoint analysis and interactions
Variants of conjoint analysis
Summary of key points
06 Predictive models: via classifications that grow on trees
Classification trees: understanding an amazing analytical method
Seeing how trees work, step by step
Strong, yet weak
A case study: let’s take a cruise
CHAID and CART (and CRT, C&RT, QUEST, J48 and others)
Summary: applications and cautions
07 Remarkable predictive models with Bayes Nets
What are Bayes Nets and how do they compare with other methods?
Let’s make a deal
Our first example: Bayes Nets linking survey questions and behaviour
Bayes Nets confirm a theoretical model, mostly
What is important to buyers of children’s apparel
Summary and conclusions
08 Putting it together: what to use when
The tasks the methods do
Thinking about thinking
Bibliography
Index
Backcover
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