MOS 2010 Study Guide for Microsoft® Outlook by Lambert, Joan -- Read -- Imperial Library of Trantor

Index

MOS 2010 Study Guide for Microsoft® Outlook

A Note Regarding Supplemental Files Taking a Microsoft Office Specialist Exam

Microsoft Office Specialist Certification Selecting a Certification Path Test-Taking Tips Certification Benefits For More Information

Using This Book to Study for a Certification Exam

Features and Conventions of This Book

Using the Book’s Companion Content

Exam 77-884: Microsoft Outlook 2010

Modifying the Display of the Ribbon

Dynamic Ribbon Elements Changing the Width of the Ribbon Adapting Procedure Steps

Getting Support and Giving Feedback

Errata Getting Help with Microsoft Office 2010 We Want to Hear from You Stay in Touch

Exam 77-884: Microsoft Outlook 2010

Prerequisites

Module-Specific Behavior

Mail Calendar Contacts, Tasks, Notes, and Journal

Switching Views Creating Outlook Items Addressing Messages Editing and Formatting Message Content

1. Managing the Outlook Environment

Apply and Manipulate Outlook Program Options

Managing Mail Module Options

Compose Messages Outlook Panes Message Arrival Conversation Clean Up Replies and Forwards Save Messages Send Messages MailTips Tracking Other Mail Module Options

Managing Calendar Module Options

Work Time Calendar Options Display Options Time Zones Scheduling Options

Managing Contacts Module Options Managing Tasks Module Options Managing Notes Module and Journal Options Managing Language Options Managing Advanced Options

Outlook Panes Outlook Start And Exit AutoArchive Reminders Export RSS Feeds Send and Receive Other

Manipulate Item Tags

Working with Color Categories Setting Message Sensitivity and Importance Setting Message Properties Flagging Items for Follow-Up Changing Read Status

Arrange the Content Pane

Displaying and Hiding Program Window Panes

Managing the Navigation Pane Managing the Reading Pane Managing the To-Do Bar

Displaying Module Content Displaying List Views Modifying List Views Working with the Status Bar

Apply Search and Filter Tools

Using Instant Search Using Search Folders

Print an Outlook Item

Printing Items Printing Messages Printing a Calendar Printing Contact Records

Objective Review

2. Creating and Formatting Item Content

Create and Send Email Messages

Formatting Messages Setting Message Options Sending Messages

Create and Manage Quick Steps Create Item Content

Inserting Visual Elements Inserting SmartArt Graphics Inserting Charts Inserting Screen Images Modifying Visual Elements Creating Hyperlinks

Format Item Content

Applying Text and Paragraph Formatting Applying and Managing Styles Applying and Managing Style Sets Applying and Managing Themes

Attach Content to Email Messages Objective Review

3. Managing Email Messages

Clean Up the Mailbox

Managing Mailbox Size Managing Conversations Saving Messages and Message Attachments

Create and Manage Rules

Managing Mail by Using Outlook Rules Creating Automatic Reply Rules

Manage Junk Email

Working with Junk Email Messages Configuring Junk Email Options

Manage Automatic Message Content

Creating and Using Automatic Signatures Setting a Default Theme, Stationery, and Fonts Identifying Response Text

Objective Review

4. Managing Contacts

Create and Manipulate Contacts

Creating Contact Records Creating Electronic Business Cards

Create and Manipulate Contact Groups Objective Review

5. Managing Calendar Objects

Create and Manipulate Appointments and Events

Scheduling Appointments Scheduling Events Setting Recurrence and Privacy Options Working with Appointments and Events

Create and Manipulate Meeting Requests

Creating Meeting Requests Scheduling Meetings Responding to Meeting Requests Rescheduling and Canceling Meetings

Manipulate the Calendar Pane

Arranging Calendar Content Displaying Different Views Displaying Multiple Calendars Changing Calendar Colors

Objective Review

6. Working with Tasks, Notes, and Journal Entries

Create and Manipulate Tasks

Creating Tasks Displaying Views of Tasks Managing Tasks Managing Task Details Managing Task Assignments Finalizing Tasks

Create and Manipulate Notes

Creating Notes Displaying Views of Notes Organizing Notes

Create and Manipulate Journal Entries

Activating the Outlook Journal Automatically Recording Information Editing Journal Entries

Objective Review

A. About the Authors

Joan Lambert Joyce Cox The Team Online Training Solutions, Inc. (OTSI)

About the Authors

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