The Handbook of Logistics and Distribution Management by Rushton, Alan -- Read -- Imperial Library of Trantor

Index

Cover Title Page Contents List of figures List of tables About the authors Preface PART ONE Concepts of logistics and distribution

01 Introduction to logistics and distribution

Introduction Scope and definition Historical perspective Importance of logistics and distribution Logistics and supply chain structure Summary

02 Integrated logistics and the supply chain

Introduction The total logistics concept Planning for logistics The financial impact of logistics Globalization and integration Integrated systems Competitive advantage through logistics Logistics and supply chain management Summary

03 Customer service and logistics

Introduction The importance of customer service The components of logistics-related customer service Two conceptual models of service quality Developing a customer service policy Levels of customer service Measuring customer service Service level agreements The customer service explosion Summary

04 Channels of distribution

Introduction Physical distribution channel types and structures Channel selection Outsourcing channels Summary

05 Key issues and challenges for logistics and the supply chain

Introduction The external environment Manufacturing and supply Logistics and distribution Retailing The consumer Summary

PART TWO Planning for logistics

06 Planning framework for logistics

Introduction Pressures for change Strategic planning overview Logistics design strategy Product characteristics The product life cycle Packaging Unit loads Summary

07 Logistics processes

Introduction The importance of logistics processes Logistics process types and categories An approach to process design and redesign Tools and techniques Summary

08 Supply chain segmentation

Introduction Product segmentation Demand and supply segmentation Marketing segmentation Combined segmentation frameworks Two-tier supply chains Implementation Summary

09 Logistics costs and trade-off analysis

Introduction The role of distribution centres and warehouses Cost relationships Summary

10 Logistics network planning

Introduction A planned approach or methodology Initial analysis and option definition Logistics modelling: logistics options analysis Evaluate results, develop implementation plan Practical considerations for site search Summary

11 Logistics management and organization

Introduction Logistics relationships with other corporate functions Logistics organizational structures Organizational integration The role of the logistics or distribution manager Payment schemes The selection of temporary staff and assets Summary

12 Omnichannel fulfilment

Introduction Issues Food retailing Non-food retailing Summary

13 Manufacturing logistics

Introduction Typology of operations Manufacturing resource planning (MRPII) Material requirements planning (MRP) The MRP system Flexible fulfilment (postponement) The effects on distribution activities Future developments Summary

PART THREE Procurement, inventory and demand forecasting

14 Procurement and supply

Introduction The procurement cycle The scope of procurement Setting the procurement objectives Managing the suppliers Expediting Procurement performance measures Collaborative planning, forecasting and replenishment Factory gate pricing E-procurement Corruption Summary

15 Inventory: the basic concepts

Introduction The need to hold stocks Types of stockholding/inventory Stockholding policy implications for other logistics functions Inventory costs Reasons for rising inventory costs Inventory replenishment systems The reorder point and safety stock The bullwhip or Forrester effect The economic order quantity Summary

16 Inventory and the supply chain

Introduction Problems with traditional approaches to inventory planning Different inventory requirements The lead-time gap Inventory and time Analysing time and inventory Summary

17 Inventory planning and demand forecasting

Introduction Inventory planning horizons Demand forecasting Qualitative forecasting methods Quantitative forecasting methods Inventory planning for manufacturing Inventory planning for retailing Summary

PART FOUR Warehousing and storage

18 Principles of warehousing

Introduction The role of warehouses Warehouse operations Costs Packaging and unit loads Summary

19 Storage and handling systems (palletized)

Introduction Pallet movement Pallet stacking Palletized storage Palletized storage – comparison of systems Rack safety Summary

20 Storage and handling systems (non-palletized)

Introduction Small item storage systems Truck attachments Long loads Cranes Conveyors Automated guided vehicles Hanging garment systems Summary

21 Order picking and packing

Introduction Order picking concepts Order picking equipment Sortation Picking area layout Pick face size Slotting Pick routes Information in order picking E-fulfilment Picking productivity Replenishment Packing Summary

22 Receiving and dispatch

Introduction Receiving processes Dispatch processes Cross-docking Returned goods Receiving and dispatch equipment Layouts Yard management Summary

23 Warehouse design

Introduction Strategic issues affecting warehousing Design procedure Design of specialist warehouses Summary

24 Warehouse management and information

Introduction Operational management Information technology Summary

PART FIVE Freight transport

25 International logistics: modal choice

Introduction Relative importance of the main modes of freight transport Method of selection Operational factors Transport mode characteristics Consignment factors Cost and service requirements Aspects of international trade Summary

26 Maritime transport

Introduction Structure of the industry Common shipping terms Surcharges Documentation Vessel classification and certification Common ship types and their cargoes Ports and cargo handling Other factors Summary

27 Air transport

Introduction Structure of the industry Air cargo handling Types of air freighter Documentation Air hubs and spokes Air freight pricing Air cargo security Summary

28 Rail and intermodal transport

Introduction Intermodal equipment Intermodal vehicles Intermodal infrastructure Mode shift grant schemes Rail transport Summary

29 Road freight transport: vehicle selection

Introduction Main vehicle types Types of operation Load types and characteristics Main types of vehicle body The wider implications of vehicle selection Vehicle acquisition Summary

30 Road freight transport: vehicle costing

Introduction Reasons for the use of road freight transport vehicle costing Road transport costing – key information required Vehicle standing costs Vehicle running costs Overhead costs Costing the total transport operation Whole life costing Vehicle cost comparisons Zero-based budgets Direct product profitability Summary

31 Road freight transport: planning and resourcing

Introduction Key planning aspects of road freight transport Main types of road freight transport Transport resources: planning and operational requirements and optimization Key issues concerning vehicle utilization Fleet management Other road freight transport information systems applications: telematics Summary

32 Road freight transport: routeing and scheduling

Introduction Vehicle routeing and scheduling issues Manual methods of vehicle routeing and scheduling Computer routeing and scheduling Summary

33 International freight forwarding

Introduction The role of the freight forwarder Specialized services Documentation Cargo insurance Project logistics Common terms explained Summary

PART SIX Outsourcing logistics

34 Outsourcing: operations and services

Introduction Breadth of outsourcing Operations provided by third-party companies Categories of services available Specialist value added services Summary

35 Outsourcing: decision criteria

Introduction Different types of operation: dedicated or multi-user? Drivers and drawbacks of outsourcing logistics Critical factors of choice Summary

36 Outsourcing: the selection process

Introduction Approach Detailed steps Summary

37 Outsourcing: management

Introduction The need for management Managing the relationship Implementation planning Monitoring an outsourced logistics operation Summary

PART SEVEN Operational management

38 Cost and performance monitoring

Introduction Why monitor? Different approaches to cost and performance monitoring What to measure against? A logistics operational planning and control system Good practice Influencing factors Detailed metrics and KPIs The presentation of metrics Summary

39 Benchmarking

Introduction Why should an organization engage in benchmarking? How to conduct a benchmarking exercise Formal benchmarking systems Benchmarking distribution operations Summary

40 Information and communication technology in the supply chain

Introduction Basic communication Supply chain planning Big data Warehousing Inventory Transport Other applications Trading using the internet – e-commerce Summary

41 Security and safety

Introduction International security measures Strategic security measures Tactical security measures Safety in the distribution centre and warehouse Summary

42 Logistics and the environment

Introduction The European Union and environmental legislation Logistics and environmental best practice Alternative fuels Summary

43 Humanitarian logistics

Introduction Key differences Key terms Performance measurement Pre-positioning of resources Assessment and planning The cluster approach Distribution Summary Further reading

References Acronyms and abbreviations Index Copyright

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