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Index
Cover
Half Title
Title Page
Copyright Page
Table of Contents
List of figures
List of tables
Notes on contributors
Preface
Introduction
Part I Perspectives on the study of intercultural conflict management
1 Moving from conflict to harmony: the role of dialogue in bridging differences
2 A dialogic approach to intercultural conflict management and harmonious relationships: dialogue, ethics and culture
3 Between conflict and harmony in the human family: Asiacentricity and its ethical imperative for intercultural communication
4 Constituting intercultural harmony by design thinking: conflict management in, for and about diversity and inclusion work
5 The development of interculturality and the management of intercultural conflict
6 Transforming conflict through communication and common ground
7 Conflict face-negotiation theory: tracking its evolutionary journey
8 The yin and yang of conflict management and resolution: a Chinese perspective
9 Rethinking cultural identity in the context of globalization: comparative insights from the Kemetic and Confucian traditions
Part II Conflict management in cultural contexts
10 Intercultural conflict and conflict management in South Africa as depicted in indigenous African literary texts
11 Cultural orientations and conflict management styles with peers and older adults: the indirect effects through filial obligations
12 Intercultural communication management professionals in the Japanese linguistic and cultural environment
13 The discursive construction of identities and conflict management strategies in parent–child conflict narratives written by Chinese university students
14 A Chinese model of constructive conflict management
15 Conflicts in an international business context: a theoretical analysis of interpersonal (pseudo)conflicts
16 Intercultural conflicts intransnational mergers and acquisitions: the case of a failed deal
17 Intercultural challenges in multinational corporations
Index
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