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Index
Cover
Colophon
Also by Emily Yellin
Title Page
Copyright
Dedication
Contents
Author’s Note
1. Random Acts of Rudeness
2. What Would Alexander Graham Bell Say Now?
3. “You’re Going to Listen to Me”
4. To Send Us Your Firstborn, Please Press or Say: ”One”
5. The Other End of the Line
6. The Next Available Agent
7. The Solution Is the Problem
8. Absolutely, Positively
Acknowledgments
Notes
About the Author
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