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Index
Cover Half Title Title Page Copyright Page Table of Contents Foreword: How This Book Came to Be Preface: What You’ll Learn Acknowledgments About the Authors 1 How and Why to Use Visible Knowledge
What Is Visible Knowledge? The Basic Concept How Visible Knowledge Changes the Development Process The Wright Brothers, “Understand Then Design,” and the P-51 The Efficiency of Visible Knowledge
The Problem
Overcoming the Objections Reference
2 How to Create Visible Knowledge
Choosing the Issues to Investigate How We’ll Approach the Problem
Step 1: State the Issue Step 2: Draw a Picture Step 3: Create a Causal Diagram
Substep A Substep B Substep C Substep D Substep E
Step 4: Finding Data and Creating Curves
Substep A Substep B Substep C Substep D
Step 5: Countermeasures
3 Visible Knowledge and Companies
Organizing Your Knowledge Changing Management Roles and Skills Making Sure Your People Create Visible Knowledge Conducting Effective Design Reviews Changing Your Development Process Changing the Research Organization Changing Supplier Relationships Changing the Test Organization Conclusion: Better, Faster, Cheaper
4 Applying Visible Knowledge
Establish a Visible Knowledge Mindset
Summary
Alternative Ways of Building Visible Knowledge
Leveraging Existing Data Tapping the Experience of Seasoned Employees Using Designed Experiments
Use Visible Knowledge to Enhance Cross-Functional Collaboration Presentation Is Important Leading the Change The Journey Is Just Begun
Index
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