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Index
Cover
Half Title
Title Page
Copyright Page
Table of Contents
Foreword: How This Book Came to Be
Preface: What You’ll Learn
Acknowledgments
About the Authors
1 How and Why to Use Visible Knowledge
What Is Visible Knowledge?
The Basic Concept
How Visible Knowledge Changes the Development Process
The Wright Brothers, “Understand Then Design,” and the P-51
The Efficiency of Visible Knowledge
The Problem
Overcoming the Objections
Reference
2 How to Create Visible Knowledge
Choosing the Issues to Investigate
How We’ll Approach the Problem
Step 1: State the Issue
Step 2: Draw a Picture
Step 3: Create a Causal Diagram
Substep A
Substep B
Substep C
Substep D
Substep E
Step 4: Finding Data and Creating Curves
Substep A
Substep B
Substep C
Substep D
Step 5: Countermeasures
3 Visible Knowledge and Companies
Organizing Your Knowledge
Changing Management Roles and Skills
Making Sure Your People Create Visible Knowledge
Conducting Effective Design Reviews
Changing Your Development Process
Changing the Research Organization
Changing Supplier Relationships
Changing the Test Organization
Conclusion: Better, Faster, Cheaper
4 Applying Visible Knowledge
Establish a Visible Knowledge Mindset
Summary
Alternative Ways of Building Visible Knowledge
Leveraging Existing Data
Tapping the Experience of Seasoned Employees
Using Designed Experiments
Use Visible Knowledge to Enhance Cross-Functional Collaboration
Presentation Is Important
Leading the Change
The Journey Is Just Begun
Index
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