Project Management by Hartley, Stephen -- Read -- Imperial Library of Trantor

Index

COVER PAGE ALSO BY THE AUTHOR TITLE PAGE COPYRIGHT PAGE DEDICATION CONTENTS LIST OF TABLES AND FIGURES ACRONYMS AND ABBREVIATIONS ABOUT THE AUTHOR PREFACE USING THIS TEXTBOOK PROJECT MANAGEMENT LIFE-CYCLE ON A PAGE 1 PROJECT MANAGEMENT: AN ADAPTABLE BODY OF KNOWLEDGE

UNWRAPPING PROJECT MANAGEMENT WHAT EXACTLY IS A PROJECT? WHAT EXACTLY IS MANAGEMENT? WHAT EXACTLY IS PROJECT MANAGEMENT? PROJECT MANAGEMENT PRINCIPLES ARE ALL LEADERS EFFECTIVE? DEVELOPING MANAGEMENT AND LEADERSHIP ATTRIBUTES COMPETING PROJECT MANAGEMENT METHODOLOGIES NAVIGATING THE PROJECT LIFE-CYCLES TRACING FAILURE AND SUCCESS MAPPING PROJECT PROCESSES REVIEW QUESTIONS CASE STUDY

2 ORGANISATIONAL CAPABILITY: EMERGING STRATEGY, JUSTIFICATION AND CAPABILITY

ESCALATING THOUGHT BUBBLES TO PROJECTS THE ROLE OF AN INSPIRING STRATEGY REVISITING OPERATIONAL REALITY MAINTAINING THE CREDIBILITY OF CHANGE MODELLING THE PROCESS OF MANAGING CHANGE JUSTIFYING THE STRATEGIC DECISION NON-NUMERIC SELECTION MODELS NUMERIC SELECTION MODELS EVALUATING THE MODELS PROJECT CLASSIFICATIONS BUILDING THE BUSINESS CASE PROGRAM AND PORTFOLIOS ORGANISATIONAL MATURITY INDIVIDUAL COMPETENCE KNOWLEDGE COMPETENCIES PERFORMANCE COMPETENCIES PERSONAL COMPETENCIES PROJECT ORGANISATIONAL STRUCTURES PROJECT GOVERNANCE THE PROJECT MANAGEMENT OFFICE CULTURE AND ITS ORGANISATIONAL IMPACT REVIEW QUESTIONS CASE STUDY

3 STAKEHOLDER MANAGEMENT: STRATEGIES FOR CONTINUOUS ENGAGEMENT

IDENTIFYING STAKEHOLDERS IS STAKEHOLDER IDENTIFICATION ENOUGH? PLAN STAKEHOLDER MANAGEMENT MANAGE STAKEHOLDER ENGAGEMENT CONTROL STAKEHOLDER ENGAGEMENT REVIEW QUESTIONS CASE STUDY

4 SCOPE MANAGEMENT: DELIVERING ON CHANGING EXPECTATIONS

PLANNING SCOPE MANAGEMENT COLLECTING THE REQUIREMENTS DEFINING THE SCOPE BUILDING IN OBJECTIVE VALIDATION CRITERIA CONTROLLING THE SCOPE REVIEW QUESTIONS CASE STUDY

5 TIME MANAGEMENT: DEVELOPING AND CONTROLLING THE SCHEDULE

PLANNING THE SCHEDULE MANAGEMENT APPROACH DEFINING THE PROJECT ACTIVITIES ESTIMATING ACTIVITY DURATIONS IDENTIFYING THE RESOURCE CAPABILITY EXPERIMENTING WITH THE SEQUENCE ACCELERATED OR DELAYED DELIVERY DON’T GET HUNG UP ON TIME JUST YET DEVELOPING THE SCHEDULE WORKING WITH THE CRITICAL PATH CONTROLLING THE SCHEDULE REVIEW QUESTIONS CASE STUDY

6 COST MANAGEMENT: ENDING THE RELIANCE ON THE BUDGET VARIANCE

PLANNING FOR COST MANAGEMENT ESTIMATING PROJECT COSTS ESTIMATING TECHNIQUES PULLING THE BUDGET TOGETHER CRASHING THE SCHEDULE REVIEW QUESTIONS CASE STUDY

7 QUALITY MANAGEMENT: ACHIEVING TECHNICAL EXCELLENCE AND CUSTOMER SATISFACTION

PLANNING FOR QUALITY MANAGEMENT PERFORMING QUALITY ASSURANCE QUALITY CONTROL PROCESSES REVIEW QUESTIONS CASE STUDY

8 HUMAN RESOURCE MANAGEMENT: DEVELOPING AND MAINTAINING INDIVIDUAL AND TEAM PERFORMANCE

PLANNING FOR HUMAN RESOURCE MANAGEMENT ACQUIRING THE MULTI-GENERATIONAL PROJECT TEAM DEVELOPING THE PROJECT TEAM TEAMS AND THEIR PERSONALITIES MANAGING THE PROJECT TEAM CONFLICT MANAGEMENT REVIEW QUESTIONS CASE STUDY

9 COMMUNICATIONS MANAGEMENT: MATCHING INTENT WITH OUTCOME

PLANNING COMMUNICATIONS MANAGEMENT MANAGING PROJECT COMMUNICATIONS THE PROJECT MEETING THE PROJECT PERFORMANCE REPORTS CONTROLLING COMMUNICATIONS MANAGEMENT REVIEW QUESTIONS CASE STUDY

10 RISK MANAGEMENT: PROACTIVELY MANAGING UNCERTAINTY, COMPLEXITY AND CHANGE

PLANNING FOR RISK MANAGEMENT IDENTIFYING THE RISKS PERFORMING QUALITATIVE AND QUANTITATIVE RISK ANALYSIS PLANNING RISK RESPONSES CONTROLLING PROJECT RISK REVIEW QUESTIONS RESEARCH ACTIVITIES CASE STUDY

11 PROCUREMENT MANAGEMENT: EMBEDDING VALUE INTO THE PROJECT

PLANNING PROCUREMENT MANAGEMENT CONDUCTING PROCUREMENT ACTIVITIES CONTROLLING PROCUREMENT ACTIVITIES CLOSING OUT PROCUREMENT ACTIVITIES REVIEW QUESTIONS CASE STUDY

12 INTEGRATION MANAGEMENT: UNIFYING A COORDINATED APPROACH

DEVELOPING THE PROJECT PROPOSAL DEVELOPING THE PROJECT MANAGEMENT PLAN DIRECTING AND MANAGING THE WORK MONITORING AND CONTROLLING THE PERFORMANCE PERFORMING INTEGRATED CHANGE CONTROL CLOSE DOWN THE PROJECT WHAT ABOUT EARLY PROJECT TERMINATION? MAPPING PROJECT PROCESSES IN SUMMARY REVIEW QUESTIONS CASE STUDY

APPENDIX 1: ISSUE MATRIX APPENDIX 2: LINKING THEORY AND PRACTICE ACTIVITIES APPENDIX 3: PROJECT MANAGEMENT TEMPLATES GLOSSARY BIBLIOGRAPHY INDEX