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Index
Title Page
Dedication
Author’s Note
Prologue
PART I - PRODUCT CZAR
Chapter 1 - Passion for the Product
Chapter 2 - Success Is in the Details
Anticipating the User Experience
Simplicity
Hand Out
The Ultimate User: The Customer as Me, Me as the Customer
Getting It Right
Calling on Talents and Interests We Never Thought We’d Use
Details, Details
Learning from Mistakes
Small Change, Big Result
PART II - TALENT RULES
Chapter 3 - Teaming “Pirates! Not the Navy”
Forming a Team Culture
Elements of Team Building
The Virtue of Small, Product-Focused Teams
The Art of Bonding: Advancing with Retreats
The Leader as Pirate-in-Chief
Learning to Acknowledge a Bad Decision and Move Ahead
The All-Around Manager
The Space Sets the Stage for the People
Corporate Culture, Old Style
If You Became Very Rich, Would You Still Manage the Same Way?
On Being a Pirate
Chapter 4 - Tapping Talent
Seeking People Who Are Excited About the Project
High IQs Only, Please
A Different Kind of Hiring
Using Your Products as a Casting Call for Talent
Talent Finds Talent
Hiring “A” Players
Courting Talent
Choosing People Who Are Both Pirates and Team Players
Acquiring Steve’s Ways
Chapter 5 - Rewards for the Pirates
Inspiring by Being Personally Involved
Encouraging the “Artist” in Everyone
Letting People Know
Practicing Hands-On Motivation
A Steve Leadership Tactic: Very Frequent Review Sessions
Are Your Employees Using Your Products?
The Grandest Reward
PART III - TEAM SPORTS
Chapter 6 - The Product-Driven Organization
The Best of Times, the Worst of Times
Leadership Search
The Go-to-Market Maze
Noticing Signs of a Conflict
Leadership Frictions
Being the Public Face of Your Product
When Disagreements Escalate to Blowups
New Ideas Can Sooth Frictions or Ignite Them
Taking a Stand in a Time of Stormy Weather
Chapter 7 - Maintaining Momentum
Remaking a Company . . . the Wrong Way
Recovering from Disaster
Staying in the Game
Creating Products That Reflect the Principles of the Creator
Accepting Unlikely Challenges
Maintaining Momentum in the Face of Failures
Finding an Entrepreneurial Style
Chapter 8 - Recovery
Recognizing Opportunities
Passion Isn’t Optional: A Lesson in Salesmanship
The CEO and the Board of Directors
Chapter 9 - Holistic Product Development
Embracing the New
Partnering
Cultural Differences
Quality over Quantity
Building the Holistic Company
Some Innovation Lessons
Chapter 10 - Evangelizing Innovation
The Whole-Product Theory
Going Out of House
Product Decisions
The Challenge of Timing
Being an Evangelist for Your Product
Persuading and Engaging in Wider Circles
On Becoming Your Own Product Evangelist
PART IV - BECOMING COOL: A DIFFERENT VIEW OF SELLING
Chapter 11 - The Door Opener Branding
Steve and the Art of Branding
Poster Boy
More Building Brand
Sticking with What Works
Chapter 12 - Riding the Retail Juggernaut
Insight
Jumping into Retail
Applying the Prototypes Model
Launch Time
Designing Retail Spaces for the Customer
Putting the Brand in People
Reinventing the Product Lines
Chapter 13 - Achieving the Definition of Cool “There’s an App for That”
Finding an Overriding Theme
Wearing Two Hats
Changing Direction: Expensive but Sometimes Necessary
Overcoming Bad Decisions
To Lead, Rewrite the Rules
When Others Flock in Ways that Help You Make Money
Another Stepping Stone to Fame
Content Is King
PART V - ON BECOMING STEVIAN
Chapter 14 - In His Footsteps
Speaking for Steve
A Letter to Steve
Acknowledgements
Notes
Copyright Page
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