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Index
About This eBook
Title Page
Copyright Page
Dedication Page
Contents
Acknowledgments
About the Author
About the Contributors
Preface
Endnote
Part I: General Business Analytics
1. VidoCo Demand Forecast Information Sharing
Background
VidoCo and TechnoMart
Study Questions
Endnotes
Exhibits
2. Container Returns at Pasadena Water Solutions
PWS’s People Planet Profit (P3) Sustainability Initiative
PWS’s Operations
The Water Systems Shipping Containers
The Container Supply Chain
Mike’s Options
Exhibit
3. Developing a Business Model to Improve the Energy Sustainability of Existing Buildings
Introduction
Improving Energy Efficiency at Bogaziçi Sarıtepe Campus
Energy Efficiency Measures Identified for Bogaziçi Sarıtepe Campus
Selecting the Energy Efficiency Measures Optimally for a Given Budget
Selecting Energy Efficiency Measures in Multiple Time Periods
Offering Energy Efficiency Measures as a Service: ESCO Business Model
Investing in Energy Efficiency Measures as an Alternative Source of Energy
Study Questions
Endnote
Exhibits
4. Contracting for LTL Services at Hankey Industries
Hankey Industries’ Logistics Operations
Contracting for LTL Services
LTL Rate Quotes
Selecting Contracts for LTL Services
Endnotes
Exhibits
5. Optimal Product Bundling at Point and Shoot Camera Shop
Company Background
Product Bundling
Market Research
Developing an Optimal Bundling Strategy
Exhibits
6. Intermodal Routing for an Ocean Container
Company Background
Intermodal Routing Options
Route Selection Decision
Exhibits
Part II: Analytics in the Service and Utility Industries
7. Lolly’s Restaurant
Study Questions
Endnote
Exhibits
8. Strategies for Managing Service Delivery Gaps and Service Recovery
Background on the Hotel Industry in India
Service Failure
Service Recovery
Service Process Improvement
Conclusion
Endnotes
Additional Readings
Exhibit
9. EverClean Energy, Inc.: Wind Energy Versus Natural Gas
Introduction
Company Background
Wind Energy
Drivers of Wind Energy Costs
Capital Investment Costs
Capacity Availability and Efficiency
Ongoing Operating Costs
Other
The Declining Cost of Wind Energy
Factors Affecting the Cost to Generate Electricity from Natural Gas
Conclusion
Acknowledgments
Endnotes
Exhibits
10. Slotting Pharmaceuticals in an Automated Dispensing Cabinet
Southeast Ohio Women’s Hospital
Medication Profile
Strategy for Stocking the ADC
ADC Benefit Analysis
Endnotes
Exhibits
Part III: Analytics in Accounting and Finance
11. Tax Ramifications of S Corporation Shareholder Termination or Change of Ownership Interest
Introduction
Decision Scenarios and Discussion
Background Information
Decision Scenario One: S Corporation Termination of a Shareholder’s Interest
Decision Scenario Two: S Corporation Change in a Shareholder’s Interest through Sale of Stock Other Than Termination of an Interest
Conclusion
References
12. Charleston Rigging
History of Charleston Rigging
The Opportunity
The Marketing Study
Endnote
Exhibits
13. Equipment Purchase and Replacement Strategy at the Fayette China Company
Company Background
Equipment Replacement Strategy
Initial Cost
Operating and Maintenance Cost
Salvage Value for Used Machinery
Equipment Purchase Decision
Exhibits
Part IV: Analytics in the Public Sector
14. Using Regression to Improve Parole Board Decisions
Study Questions
Closing Comments
Exhibit
15. Redesigning Pittsburgh Port Authority’s Bus Transit System
Introduction
Pre-analysis
Model
Data for Case Analysis
Study Questions
Endnote
Exhibits
Part V: Analytics in Management and Ethical Decision Making
16. The Bloodgate Affair: A Case of Breaking Rules and Breaching Trust?
Introduction
Rugby
The Heineken Cup
Harlequins Versus Leinster
The Incident
The Immediate Aftermath
The Outcome of the ERC Disciplinary Panel Hearing
Responses to the Verdict
The Delayed Aftermath
Harlequins Internal Enquiry
Appeals to the ERC Disciplinary Panel—Monday, August 17, 2009
Response to the Appeal Decisions
Epilogue
The Task
Study Questions
Endnotes
Additional Reading
Exhibit
17. Trouble on the Thames: Event Disruption, Public Protest, or Public Disorder
Introduction
The Act of Protest at the Oxford-Cambridge Boat Race
The Protester
The Immediate Aftermath
The Reaction
The Media
The Athletes/Rowers
The Officials/Organizers
Oldfield’s Reaction
The Judiciary and the Verdict
Oldfield’s Supporters
Epilogue
The Task
Study Questions
Endnotes
Additional Reading
Exhibit
Index
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