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Index
Preface
Chapter One: How Little We Know
Chapter Two: The Story of Cisco
Chapter Three: Up and Down with ABB
Chapter Four: Halos All Around Us
Chapter Five: Research to the Rescue?
Chapter Six: Searching for Stars, Finding Halos
Chapter Seven: Delusions Piled High and Deep
Chapter Eight: Stories, Science, and the Schizophrenic Tour de Force
Chapter Nine: The Mother of All Business Questions, Take Two
Chapter Ten: Managing Without Coconut Headsets
Appendix
Notes
Bibliography
Acknowledgments
About the Author
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