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Index
Working with Windows® Small Business Server 2011 Essentials
A Note Regarding Supplemental Files
Introduction
Organization of This Book
Conventions and Features in This Book
Acknowledgments
Errata & Book Support
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I. Getting Started with Windows Small Business Server 2011 Essentials
1. Introducing Windows Small Business Server 2011 Essentials
Features of SBS 2011 Essentials
The Dashboard
User Management
Improved File Management
Remote Web Access
Data Protection
Installation and Migration
Summary
2. Planning Hardware
Server Hardware Requirements
Processor, RAM, and Networking
Storage
Basic Requirements
Client Backups
Server Backup
Physical Security
Second-Server Requirements
Virtualization
Client Requirements
Summary
3. Planning Your Network
Planning the Network Infrastructure
Network Operating Systems
Servers Use Network Operating Systems
Clients Use Workstation Operating Systems
Determining Your Needs
Choosing an Internet Service Provider
Choosing a Network Type
Choosing the Right Network Cable
Choosing a Wireless Standard: 802.11a/b/g/n
Choosing Network Devices
Diagramming the Network
Choosing a Network Switch
Choosing Wireless Access Points
Choosing a Firewall Device or Router
Planning for Security
Ensuring Physical Security
Securing Client Computers
Securing Wireless Networks
Securing Internet Firewalls
Summary
4. Installing Windows Small Business Server 2011 Essentials
Performing the Setup
Completing the Setup Process
Installing by Using a USB Flash Drive
Using the Windows 7 USB/DVD Download Tool
Downloading the Tool
Using the Tool
Summary
5. Getting Started Tasks
Getting Updates for Other Microsoft Products
Setting Up Server Backup
Setting Up Remote Access
Setting Up an Existing Domain Name
Setting Up a New Domain Name
Setting Options for Sharing
Learning About Centralized Storage
Setting Up Alert Email Notification
Getting Started with Microsoft Office 365
Summary
6. Adding User Accounts
Adding a User Account
The SBS 2011 Essentials Connector
Prerequisites for Connection
Supported Operating Systems
Installed Components and Changes Made to the Computer
Installing the Connector on a Computer Running Windows
Installing the Connector on a Mac
Removing the Connector from a Computer Running Windows
Removing the Connector from a Mac
Summary
II. Using Windows Small Business Server 2011 Essentials
7. Configuring and Maintaining Storage
Storage Terminology
Disk and Volume Terminology
Storage Connection Technologies
Managing Disks
The Importance of Redundancy
RAID Levels
RAID 5
RAID 1
RAID 0+1 and RAID 10
RAID 6
RAID 0
Adding Disks
Additional Tasks with New Disks
Adding a Disk to Server Backup
Enabling Shadow Copies
Backup Storage
Summary
8. Managing Shared Folders
Creating a Server Folder
Folder Properties
Adding Users to an Existing Server Folder
Moving a Shared Folder
Unsharing a Folder
Accessing a Server Folder
Summary
9. Backing Up and Restoring
Backing Up Client Computers
Changing the Backup Schedule
Starting a Manual Backup
Modifying Backup Content
Reviewing Backups
Restoring Client Backups
Backing Up the Server
Reviewing Server Backups
Restoring Server Backups
Repairing Backups
Using a USB Key for Restoring Backups
Running Windows Server Backup by Using Native Tools
Creating a Backup Schedule with Windows Server Backup
Creating a Backup Schedule with Windows Server Backup
Using the Wbadmin Command
Wbadmin enable backup
Wbadmin enable backup
Wbadmin start backup
Wbadmin disable backup
Summary
III. Enhancing, Optimizing, and Maintaining Windows Small Business Server 2011 Essentials
10. Monitoring Network Health
Viewing Alerts from the Dashboard
Ignoring Alerts
Configuring Email Notifications
Client Computer Alerts
Monitoring Performance
Resource Monitor Overview
Filtering Information from Resource Monitor
Troubleshooting Problem Applications
Using Performance Monitor
Adding Performance Counters
Changing the Performance Monitor Display
Saving the Performance Monitor Display
Summary
11. Managing Updates
Why Patches Are Important
The Patching Cycle
Assessment
SBS 2011 Essentials Version
Identification
SBS 2011 Essentials Version
Evaluation and Planning
SBS 2011 Essentials Version
Deployment
SBS 2011 Essentials Version
Repeat
Windows Server Update Services
Configuring Update Settings on the Server
Changing the Update Settings
Installing Updates
Excluding Updates
Checking the Update History
Removing an Update
Third-Party Solutions
Summary
12. Installing and Sharing Printers
Printer Terminology
Selecting Printers
Planning Printer Placement
Naming Printers
Naming Printer Locations
Installing Printers
Adding a Network Printer
Sharing the Network Printer
Sharing Locally Connected Printers
Sharing a Printer Connected to a Computer Running Windows Vista
Sharing a Printer Connected to a Computer Running Windows XP
Sharing a Printer Connected to a Computer Running Windows 7
Adding Client Drivers for Shared Printers
Setting Security Options
Determining Printer Availability
Group Priorities and Printer Availability
Creating a Logical Printer
Configuring Usage of a Logical Printer
Setting Up a Printer Pool
Configuring Print Spooling
Using the Fax Service
Adding a Fax Modem
Summary
13. Extending Your Network with a Second Server
Choosing the Version of Windows
Line-of-Business Application Servers
Virtualization Servers
Application Virtualization
Installing and Managing a Second Server
Installation and Initial Configuration
Installing Hardware Drivers
Setting the Time Zone
Setting the Computer Name and Domain
Enabling Updates and Feedback
Getting Updates
Adding and Removing Roles, Role Services, and Features
Native Tools
Configuring the Licensing Servers for Remote Desktop
Enabling RemoteApps
Installing and Managing Windows MultiPoint Server 2011
Installing Windows MultiPoint Server 2011
Managing Windows MultiPoint Server 2011
Summary
14. Managing Remote Access
Starting Remote Web Access
Configuring the RWA Computer List
Enabling or Disabling a User for RWA
Configuring User Settings
Adding Shared Folders
Customizing the Logon Page
Customizing Links on the RWA Home Page
Summary
IV. Advanced Tasks and Windows Small Business Server 2011 Essentials
15. Troubleshooting
Troubleshooting 101
Eliminate Distractions
Identify Variables
Narrow the Scope
Identify One Change
Evaluate the Result
Installation
Hard Disk Issues
Network Card Not Found
Migration Failures
Connectivity
Local vs. Global
Client Computers Can’t Connect to the Internet but Can Ping the Router
Client Computers Can Ping the SBS 2011 Essentials Server but Can’t Connect to the Internet
Some Client Computers Can Connect to the Internet and Open Files Shared on the SBS 2011 Essentials Server, but Others Can’t
Some Clients Can Connect to Shares on the SBS 2011 Essentials Server, but Others Can’t. No Clients Can Connect to the Internet
Tools
Remote Access
Sharing and File Availability
Summary
16. Disaster Planning and Server Recovery
Planning for Disaster
Identifying the Risks
Identifying the Resources
Developing the Responses
Standard Operating Procedures
Standard Escalation Procedures
Testing the Responses
Iterating
Preparing for a Disaster
Setting Up a Fault-Tolerant System
Backups
Restoring from Backup
Virtualization and Disaster Planning
No USB Support
Hardware Independence
Summary
V. Appendices
A. Migrating to Windows Small Business Server 2011 Essentials
The Migration Process
Preparing Your Server
Before You Start
Back Up Your Existing SBS Server
Install Current Updates
Configure the Network
Reconfigure DHCP
Disable or Remove the Second NIC
Install a Router and Firewall
Disable VPNs
Configure Active Directory
Run the Best Practices Analyzer
Optimize Exchange Mailboxes
Synchronize Time
Update the Active Directory Schema
Plan to Migrate Line-of-Business Applications
Creating a Migration Answer File
Installing SBS 2011 Essentials
Set a DNS Address
Join the Server to the Domain
Install and Restore the Certificate Authority
Move the Active Directory Operations
Transfer the FSMO Roles
Set the Global Catalog
Set the DNS Server Address
Enable UPnP Discovery
Import Users into the Dashboard
Join Existing Domain Computers
Move Settings and Data
Demote the SBS 2003 Server
Final Cleanup
B. Using the Group Policy Add-In
Group Policy in Windows Small Business Server 2011 Essentials
C. Additional Resources
Microsoft Resources
Other Resources for Windows Small Business Server Users and Consultants
D. Understanding TCP/IP v4
The TCP/IP Protocol Suite
Internet Protocol
Transmission Control Protocol
User Datagram Protocol
Windows Sockets
NetBIOS
Requests for Comments
IP Addresses and What They Mean
Class A Networks
Class B Networks
Class C Networks
Class D and Class E Addresses
Routers and Subnets
What Is a Subnet?
Gateways and Routers
Address Resolution and Routing Protocols
Name Resolution
The Domain Name System
The Domain Namespace
Top-Level Domains
How Names Are Resolved into Addresses
Reverse Lookups
Dynamic DNS and Active Directory Integration
Zone Storage and Active Directory
Lightweight Directory Access Protocol
Dynamic Host Configuration Protocol
How DHCP Works
E. Introduction to Networks
Servers
Clients
Media Connecting Servers and Clients
Features of the Windows Operating System
Domains and Workgroups
Do Workgroups Work?
Domains
Additional Users
Access Control
Domain Components
The Domain Controller
Member Servers
Workstations or Clients
Index
About the Authors
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