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Index
Cover
Title Page
Copyright
Dedication
Contents
Thanks
Publisher’s acknowledgements
About the author
Introduction
PART 1 KNOW WHO YOU’RE TARGETING
1 The human brain
2 The psychology of decision-making
3 Who’s online and why?
4 Who are you targeting?
5 Cultural quirks
6 Individual differences
PART 2 COMMUNICATE PERSUASIVELY
7 Basic principles
8 Your website
9 Your images
10 Your videos
11 Your colors
12 Your social media
PART 3 SELL WITH INTEGRITY
13 Influence: an introduction
14 Principles of online influence
15 Building reputational capital
16 Increase your sales
17 Pricing and value
18 The “behavior chain”
19 Risk, trust and privacy
A closing note
Notes
Glossary
Index
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