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Index
Title Page
Acknowledgments
Preface
History, Culture, Capitalism
ONE - Wal-Mart: A Template for Twenty-First-Century Capitalism
The Wal-Mart Phenomenon
Why Is Wal-Mart So Big?
Wal-Mart’s Asian Empire
Wal-Mart vs. New Deal America
Culture and Ideology
A Tale of Two Countries
Working at Wal-Mart
Reforming the Wal-Mart Template
TWO - Woolworth to Wal-Mart: Mass Merchandising and the Changing Culture of Consumption
Department Stores: The First Mass Merchandisers
Mail-Order Houses: The Technology of Retail Factories
The Chaining of America: System and Opposition
The Rise of Self-Service
What’s New About Wal-Mart?
THREE - It Came from Bentonville: The Agrarian Origins of Wal-Mart Culture
The Wal-Mart Paradox
The Ozarks: Wal-Mart Country
What’s the Matter with Arkansas? Antimonopolism in Wal-Mart Country
The Chain Menace
Attack of the Independents
The Boss as Everyman
Founding Father
Redeeming a Nation of Clerks
“Like a Family”
FOUR - Growth Through Knowledge: Wal-Mart, High Technology, and the Ever Less ...
A Global Corporation
FIVE - Making Global Markets: Wal-Mart and Its Suppliers
Introduction: The Wal-Mart Effect
Market Making and Retail Power: A Conceptual Overview
The Evolution of the Retail Power, 1960–1990
Wal-Mart and Its Suppliers
Conclusion: The Coming Era of Global Procurement?
SIX - The Wal-Mart Effect and the New Face of Capitalism: Labor Market and ...
Post-Fordism: Transforming Consumers and Communities
The Wal-Mart Effect
The Wal-Mart Effect in Historical Perspective
SEVEN - Wal-Mart and the Logistics Revolution
The Growth of Manufactured Imports to the United States
The Rise of the West Coast Ports
The Logistics Revolution and the West Coast Ports
Wal-Mart’s Logistics Expertise
The Good, the Bad, and the Ugly
The Importance of Retailers in Ocean Shipping
Impact on Labor
The Politics of the West Coast Ports Lockout
Implications for Fighting Back
EIGHT - Wal-Mart in Mexico: The Limits of Growth
Introduction
Retail Employment: Comparing Mexico and the United States
Wal-Mart in Mexico
Conclusions
Working at Wal-Mart
NINE - Making the New Shop Floor: Wal-Mart, Labor Control, and the History of ...
TEN - Patriarchy at the Checkout Counter: The Dukes v.Wal-Mart Stores Inc., ...
A Summary of Plaintiffs’ Claims
Unequal Pay for Women
The Promotion Hierarchy at Wal-Mart
Central Control and Culture
The Court’s Findings
ELEVEN - How to Squeeze More out of a Penny
Centralization
The Store Manager
Scheduling
Pressures at Work
Information Technology
Promotions and Staffing
The Wal-Mart Culture—Squeezing Pennies and Shaming Workers
Conclusion
TWELVE - A Wal-Mart Workers Association? An Organizing Plan
Breakthrough in China?
Minority Unionism
Majority Unionism?
The Wal-Mart Organizing Problem
Organizing a Wal-Mart Workers Association
The Importance of Organizing Ex-Workers
Building a Community Alliance to Support Worker Organizing
What Is to Be Done?
Notes
Contributors
Index
Copyright Page
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