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Index
About This eBook
Title Page
Copyright Page
Praise for Inflection Point
Dedication
Table of Contents
Foreword
Acknowledgments
About the Author
1. Introduction
Penguin Corporation Deals with IT
2. The Storm on the Horizon
What Is the Difference between Trend and Inflection Point?
Disintermediation Will Continue and Accelerate
Tesla
Shapeways
Orbitz
How Will You Participate in the Internet of Everything?
The Internet of Health
The Internet of Traffic
The Internet of Retail and Consumer Packaged Goods
The Internet of Assets
The Internet of Design
The Internet of Manufacturing and Logistics
The Internet of Supply Chain
3. Intellectual “Ditch Bag”
Core Competency
Competitive Advantage
Core Competency and Competitive Advantage Working Together
Continual Transformation Environment
The Three Foundation Principles Working Together
4. Information Technology as a Utility
Newco Versus Oldco
Return on Invested Capital
EBITDA makes companies with asset-heavy balance sheets appear to be healthier than they may actually be
EBITDA indicates a company’s debt service ability—but only some types of debt
EBITDA ignores working capital requirements
EBITDA doesn’t adhere to GAAP
EBITDA can present a laundry list of bad information
Presumption Must Be No Owned IT Assets
Control and Fear
5. Cloud Computing
What Is Cloud Computing?
Why the Cloud?
Cloud Deployment Models
Procter & Gamble
Security and Continuity
Standards
Business Continuity
6. The Future Is Mobile
The Mobile Explosion
Mobile Device Management
Service-Oriented Architecture and the API Library
Mobile Middleware
Security
7. SaaS and the Enterprise App Store
Software as a Service (SaaS)
The Enterprise App Store
How Employees Pay for Apps
Outstanding App Stores
8. Big Data
Data: A Company’s Core Asset
Big Data and the Internet of Everything
Data Lakes
Who Gets and Who Doesn’t Get Big Data
9. The IT Department of the Future
The Era of the IT Department as a Service Broker Has Arrived
Governance
IT as the Owner of Standards
IT Services Will Continue to Transform into Business Process Services
The IT Department of One
Transforming Seadrill
Shift from CAPEX to OPEX
High Availability and Disaster Recovery for Continuous Operation
The Flexibility to Scale
10. Where Do We Go from Here?
Mandate from the Top
Three Camps of CIOs
Attitudes and Structures
CIOs as Heroes
Bibliography
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
Chapter 8
Chapter 9
Chapter 10
Index
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