Women, Minorities, and Other Extraordinary People by PsyD, Barbara B. Adams -- Read -- Imperial Library of Trantor

Index

Cover Page Title Copyright Dedication Contents INTRODUCTION

Workforce Diversity Makes Sense Changing the Way We Work A Crisis in Our Companies

Discrimination Is Real The Problem with Our Mindsets A New Narrative

The Path to Address the Crisis

CHAPTER ONE: Acknowledging the Problem, Embracing the Opportunity

The Problem of Underrepresentation The Problem with Unconscious Bias

Hidden Preferences

The Problem with Positive Bias

Making Contact

Creating Opportunities for Diversity and Inclusion

Setting Your Company Up for Success Providing a Safe Place Beginning to Engage Redesigning Your Work Environment Creating a New Kind of Organizational Chart Recognizing That There’s Emotion Involved Examining Your Assumptions and Beliefs

Quick Summary Action Steps

CHAPTER TWO: Reframing Your Thinking

Looking at Your Organizational Culture

Inclusive Leaders

Do You Have an Inclusive Leader?

Norms, Values, and Mental Models

A Framework for Thinking about Differences

Critical Thinking Takes Work

Reorganizing Your Thinking Distinguishing Conscious from Unconscious Practicing Mindfulness

Applying Evaluative Thinking Deciding What to Do about Bias

How Beliefs and Assumptions Relate to Diversity and Inclusion

Meritocracy Is a Myth

A System That’s Rigged Intervening

Quick Summary Action Steps

CHAPTER THREE: Making a Plan Like No Other

Creative Recruitment, Hiring, and Engagement

Finding the Right Talent

Building Up the Workforces We Have Looking for Good Candidates Recruiting for Diversity of Thought and Experience

Enhancing the Hiring Process

Practicing Holistic Hiring Asking Good Interview Questions Reshaping Our Thinking about Hiring

Retaining and Engaging Employees

What Workers Want and Need Valuing Women Valuing Older Age Groups Valuing Minorities

Performance Appraisals and “High-Potential” Employees

Redefining Performance Management “High Potentials”

Inclusive Leadership Quick Summary Action Steps

CHAPTER FOUR: Learning to Navigate Difference

Dimensions of Diversity and Inclusion Conversations That Shift Thinking

Talking about Things That Matter

Breaking through Silence

Assessing Your Company’s Readiness

Tools to Prepare for Navigating Differences

Employee Surveys Personality and Strengths Tests Cultural Competence Inventories Communication Style Inventories

Determining Your Own Self-Readiness

Determining Your Conflict-Management Styles Writing a Brief Biography

Preparing to Manage Group Process Facilitating Conversations Mainstreaming Cultural Curiosity

Holidays and Observances Employee Resource Groups

Quick Summary Action Steps

CHAPTER FIVE: Measuring Results

How to Develop Metrics for Your Organization

Create Metrics That Provide Useful Data What Metrics Look Like

Example #1: Standard Measures Example #2: Innovative Measures Example #3: Creative Measures

How to Read the Results How to Share Your Findings

Open-Book Transparency

How to Hold People Accountable Quick Summary Action Steps

CONCLUSION: Bringing It All Together Acknowledgments Appendices

Appendix One: Frequently Asked Questions Appendix Two: Critical Skills to Consider in Workforce Hiring, Development, and Planning

References Notes Index About the Author

← Prev
Back
Next →

← Prev
Back
Next →