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Index
Title Page
Dedication
Contents
Chapter 1 - Three Surprises About Change
Part 1 - Direct the Rider
Chapter 2 - Find the Bright Spots
Chapter 3 - Script the Critical Moves
Chapter 4 - Point to the Destination
Part 2 - Motivate the Elephant
Chapter 5 - Find the Feeling
Chapter 6 - Shrink the Change
Chapter 7 - Grow Your People
Part 3 - Shape the Path
Chapter 8 - Tweak the Environment
Chapter 9 - Build Habits
Chapter 10 - Rally the Herd
Chapter 11 - Keep the Switch Going
How to Make a Switch
Overcoming Obstacles
Next Steps
Recommendations for Additional Reading
Notes
Acknowledgments
Excerpt from Decisive
Excerpt from Made to Stick
Copyright
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