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Index
Acknowledgments
About the Authors
Introduction
What's Inside?
Chapter 1: Business, Functional, and Technical Requirements
Building the Foundation for Requirements
Establishing Project Roles
Getting Started with the Exchange Design
Requirements as Part of a Larger Framework
Understanding the Types of Requirements
Requirements Elicitation
Summary
Chapter 2: Exchange Design Fundamentals
Introducing Design Documents
From Requirements to Design
No Single Way to Implement Exchange
How Much Detail Is Enough?
Section Guide
Moving Forward
Chapter 3: Exchange Architectural Concepts
The Evolution of Exchange 2013
Exchange 2013
Summary
Chapter 4: Defining a Highly Available Messaging Solution
Defining Availability
Defining the Cost of Downtime
Planning for Failure
Defining Terms for Availability
Achieving High Availability
Building an Available Messaging System
Summary
Chapter 5: Designing a Successful Exchange Storage Solution
A Brief History of Exchange Storage
Storage Changes in Exchange 2013
Storage Improvements in Exchange Server 2013
Designing a Successful Exchange Storage Solution
Summary
Chapter 6: Management
Trends in Management of Platforms
Role-Based Access Control
Administration
Summary
Chapter 7: Exchange 2013 Hybrid Coexistence with Office 365
What Is Exchange Hybrid?
Why Consider Exchange Hybrid?
Design Considerations
Summary
Chapter 8: Designing a Secure Exchange Solution
Why and What to Secure?
Handling Security Conversations
Designing a Secure Exchange Solution
Protecting against Unauthorized Data Access
Summary
Chapter 9: Compliance
Overview of Messaging Compliance
Regulations
Designing Your Policies
Compliance Solutions
Communication
Summary
Chapter 10: Collaborating with Exchange
What Is Collaboration?
Basic Collaboration with Email
Shared Mailboxes
Resource Mailboxes
Public Folders
Distribution Groups
Site Mailboxes
Summary
Chapter 11: Extending Exchange
Accessing Exchange Programmatically
Choosing the Right API for Exchange Development in Exchange 2013
Exchange Web Services in Exchange 2013
Migrating a CDO 1.2 VBS Script to a PowerShell EWS Managed API Script
Mail Apps for Outlook and the Outlook Web App
Best Practices When Writing EWS Code
Exchange, the Microsoft Stack, and Other Third-Party Products
Summary
Chapter 12: Exchange Clients
Types of Exchange Client
Why Does Client Choice Matter?
Performing a Client Inventory
Design Considerations
Summary
Chapter 13: Planning Your Deployment
Exchange 2013 Information Resources
Required Documentation
Preparing Active Directory
Designing a Rollout Process
Certificate Considerations
Choosing a Load Balancer
Deploying Operating System-Based Antivirus Programs
Firewalls and Exchange
Publishing Exchange to the Internet
Preparing Clients
Preproduction Load Testing
User Acceptance Testing
Summary
Chapter 14: Migrating to Exchange 2013
Inter-Org Migrations
Intra-Org Migrations
Moving Mailboxes
Modern Public Folder Data Migration
Foreign Systems
Legacy Exchange Migrations
Common Migration Problems
Migration Improvements in Exchange 2013
Summary
Chapter 15: Operating and Monitoring Exchange Server 2013
Monitoring
Alerting
Reporting
Inventory
Monitoring Enhancements in Exchange 2013
Summary
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