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Index
More Praise for the Handbook of Conflict Resolution
Title
Copyright
Preface
Introduction
Part One: Interpersonal and Intergroup Processes
Chapter One: Cooperation, Competition, and Conflict
A Theory of Cooperation and Competition
The Effects of Cooperation and Competition
Constructive and Destructive Competition
Pathologies of Cooperation
Initiating Cooperation and Competition
Summary of the Theory of Conflict Resolution
Implications of the Theory for Understanding Conflict
Implications for Managing Conflict
Implications for Training
Conclusion
Chapter Two: Justice and Conflict
The Forms that Injustice Takes
Implications for Understanding Conflict
Implications for Training
Conclusion
*Chapter Three: A Delicate and Deliberate Journey toward Justice
Theorizing Justice Frameworks: Denaturalizing Inequality and Privilege
Rooting Solidarity in (Our) Nature
Under What Conditions Do Persons of Privilege Challenge Unjust Social Arrangements?
Challenging Inequality, Confronting Privilege
Conclusion
Chapter Four: Constructive Controversy
What is Constructive Controversy?
Constructive Controversy Theory
Processes of Interaction
Structuring Constructive Controversies
Constructive Controversy and Democracy
Conclusion
Chapter Five: Trust, Trust Development, and Trust Repair
What is Trust?
A Definition of Trust
Why Trust is Critical to Relationships
Managing Trust and Distrust in Conflict Situations
Conclusion
Chapter Six: Power and Conflict
A Discussion of Power
Components of Power
A Situated Model of Power and Conflict
Implications for Training in Conflict Resolution
Conclusion
Chapter Seven: Communication and Conflict
Four Communication Paradigms
Form Versus Substance: Both Matter
Conclusion
Chapter Eight: Language, Peace, and Conflict Resolution
Concepts of Language, Peace, and Conflict Resolution
Implications for An Applied Peace Linguistics
Implications for Education for Peaceful Language Use
Language in Peace-Building Teacher Education
Conclusion
Appendix: On Languages
Chapter Nine: The PSDM Model
A Simple Model
Problem Solving
Decision Making
Understanding Problem Solving and Decision Making in Conflict Situations
Implications for Training and Practice
Conclusion
Chapter Ten: Intergroup Conflict
Intergroup Conflict: Sources and Dynamics
Implications for Understanding and Practice
Implications for Training
Conclusion
Part Two: Intrapsychic and Intragroup Processes
Chapter Eleven: Judgmental Biases in Conflict Resolution and How to Overcome Them
BIAS: A Definition
Implications of Negotiator BIAS
Remedying BIAS in Negotiation
Conclusion
Chapter Twelve: Emotion and Conflict
The Nature of Emotions
The Interaction Between Emotion and Conflict
How to Intervene in Conflict, Control Negative Emotions, and Foster Positive Emotions
Conclusion
Chapter Thirteen: Self-Regulation in the Service of Conflict Resolution
Understanding “Willpower”
From Hot to Cool: Enabling Willpower
Interpersonal Conflict
Self-Regulatory Plans and Implementation Strategies
Modeling, Role Play, or Rehearsal
Conclusion
*Chapter Fourteen: Group Decision Making in Conflict
Groupthink and Polythink
The IRAQ War—From Groupthink to Polythink
Conclusion and Policy Implications
Part Three: Personal Differences
*Chapter Fifteen: Natural-Born Peacemakers?
Resolving Conflicts
Negotiating Contracts
Negotiating Boundaries
Questions not Yet Answered
Implications and Applications
Conclusion
Chapter Sixteen: Resolving Intractable Intergroup Conflicts
Direct Social Psychological Approaches to Conflict Resolution
Indirect Social Psychological Approaches to Conflict Resolution
Incremental Beliefs, Negative Trait Judgments About the Out-Group, and Conciliatory Political Action Tendencies: The Judgment Dimensio
Incremental Beliefs, Extreme Intergroup Emotions, and Conciliatory Political Action Tendencies: The Emotional Dimension
Implications and Future Directions
Chapter Seventeen: Personality and Conflict
Representative Models of Personality
Trait Approaches
Conclusion
Chapter Eighteen: The Development of Conflict Resolution Skills
The Importance of Social-Emotional Learning and Conflict Management
Stage Theories of Early Childhood Development
The Function of Conflict in Early Childhood Development
Middle Childhood
Adolescence
Adulthood
Conclusion
Part Four: Creativity and Change
Chapter Nineteen: Creativity and Conflict Resolution
Evolving Systems Approach
The Shadow Box Experiments
The Importance of Point of View
Chapter Twenty: Some Guidelines for Developing a Creative Approach to Conflict
Creativity Resulting from Conflict
Novel Point of View
Time and Conflict Resolution
Play and Creativity
Individual Work and Collaboration
Techniques for Stimulating Novel Ideas
Conclusion
Chapter Twenty-One: Creativity in the Outcomes of Conflict
Overview: Person, Process, and Product
Integrative Agreement as Creativity
Creative Products: The Structure of Integrative Agreements
Creative Products from Creative Persons in a Creative Process
Conclusion
Chapter Twenty-Two: Change and Conflict
Theoretical Conceptions of the Change Process
Psychological Factors Affecting the Change Process
Some Implications for Training
Conclusion
Chapter Twenty-Three: Changing Minds
An Overview of Persuasion Theory and Research
Persuasion in the Context of Conflict Resolution
Promoting Open-Minded Processing
Conclusion
Chapter Twenty-Four: Learning through Reflection on Experience
The Roots of The Framework in Adult Learning Theory
Our Framework of Learning Through Reflection on Experience
Why Coaches and Facilitators Can be Catalysts for Learning Through Reflection
Encouraging Dialogue and New Ideas in Our Learning Through Reflection on Experience Framework
Conclusion
Part Five: Culture and Conflict
*Chapter Twenty-Five: The Alchemy of Change
Defining Culture
Cultural Fluency: What is its Importance, and How Does it Work?
Building Cultural Fluency
Neuroscience as Conflict Resolution Resource
Arts-Based Approaches to Conflict Resolution
Implications for Pedagogy
Implications for Theory and Practice
*Chapter Twenty-Six: Indigenous Lessons for Conflict Resolution
Indigenous Knowledge and Practice
Harnessing of Collective Wisdom for Global Conflict Resolution, Justice, and Peace
Applications and Conclusions
*Chapter Twenty-Seven: Multiculturalism and Conflict
Multiculturalism as a Social Movement
Applications of Multiculturalism
A Theoretical Approach to Managing Multicultural Conflict: The Integration-Adaptation Model
Case Study: Multiculturalism and the Boy Scouts of America
Conclusion
Chapter Twenty-Eight: Cooperative and Competitive Conflict in China
Should the Theory of Cooperation and Competition be Applied in China?
Research Methods in China
East Asian Tests of The Theory
Cross-Cultural Studies
Chinese Values for Conflict Management in China
Leadership in a Hierarchical Society
Developing the Theory Through Research in China
Summary and Conclusion
Part Six: Difficult Conflicts
Chapter Twenty-Nine: Aggression and Violence
Defining Aggression and Violence
Theories of Aggression and Violence
Addressing Aggression and Violence: Implications for Practice
Conclusion
Chapter Thirty: Intractable Conflict
Defining Intractable Conflict
Approaches to Addressing Intractable Conflict: Five Paradigms
Components of Intractable Conflicts
A Dynamical Systems Model of Intractable Conflict
Ten Guidelines for Altering the Attractor Landscapes of Intractable Conflicts
Implications for Training
Conclusion
*Chapter Thirty-One: The Pragmatics of Peace with Justice
Inherent Tensions
Exploring the Practice
Challenges to Synergy
Latest Developments
Moving Forward: Operationalizing Peace with Justice
*Chapter Thirty-Two: Terrorism
The Terrorists
Terrorist Profiles: The Political, the Religious, the Criminal
Terrorists in Action
Strategic Options for Engaging Terrorists
Knowing the Culture, Psychology, Values and Goals of The Terrorist Group
Negotiating with Terrorists
Rogue States
Trust and Historical Gestures
The Victims
Media and Public Opinion
Negotiation Effectiveness
Conclusion
Part Seven: Models of Practice
*Chapter Thirty-Three: Negotiation
Theoretical and Empirical Roots of Integrative Negotiation
Why Our Emphasis on Integrative Negotiation?
How to do Integrative Negotiation Well in Typical Conflicts
How to do Integrative Negotiation Well in Difficult to Resolve Conflicts
Conclusion
Chapter Thirty-Four: The Mediation of Conflict
Theory and Research
Implications for Understanding and Managing Conflict
Implications for Training
Conclusion
Chapter Thirty-Five: Teaching Conflict Resolution Skills in a Workshop
Insights from Practice
Overview of The Coleman Raider Workshop Design
Workshop Objectives and Pedagogy
Seven Workshop Modules
Conclusion
Postscript
*Chapter Thirty-Six: Creating Constructive Communication through Dialogue
Dialogic Approach to Communication
Dialogue Processes
Problems in Communication During Conflict
Preventing and Overcoming Problems in Communication
Creating New Social Worlds Made from Dialogic Communication
*Chapter Thirty-Seven: An Empirically Based Approach to Couples’ Conflict
Stage 1: The Discovery of Reliable Patterns of Interaction
Stage 2: Prediction and the Replication of the Prediction
Stage 3: Theory Building, Understanding, and Prevention and Intervention
Summary Of Effectiveness Evidence for Intervention and Prevention
Chapter Thirty-Eight: Managing Conflict through Large Group Methods
What are Large Group Intervention Methods?
Three Types of Large Group Methods
New Frontiers: Applications to Peace Building and Legislative Processes
Conclusion
*Chapter Thirty-Nine: Group Relations and Conflict Resolution
Group Dynamics and Group Relations: A Brief History
Conflict in Groups: A Diagnostic Framework
Case Study: The Case of Pink Power
Toward Conflict Resolution: A Group Relations Model of Intervention
Conclusion
*Chapter Forty: Reconciliation between Groups
The Origins of Violence and Basic Psychological Needs
Security and Reconciliation
The Principles and Practices of Reconciliation
Justice Processes
Moving Toward Forgiveness
The Multiple Processes in Reconciliation
Conclusion
*Chapter Forty-One: Social Networks, Social Media, and Conflict Resolution
Traditional Social Network Analysis
Social Network Research on Conflict
Social Media
Dynamic Network Theory
Conflict Resolution Strategies in Social Networks
Network Conflict Worksheet
International Linkages
Online Dispute Resolution
Conclusion
*Chapter Forty-Two: Using Research Findings in Practice
Doing Research on Conflict Management and Resolution
Communicating Research Findings
Applying Research Findings
Learning Gains
Conclusion
*Chapter Forty-Three: Nonviolent Struggle
Examples of Nonviolent Struggle
Definition of Nonviolent Struggle
Importance of Nonviolent Struggle
Media Coverage of Nonviolent Struggle
The Future of Nonviolent Action
Conclusion
Glossary
Part Eight: Looking to the Future
Chapter Forty-Four: A Framework for Thinking about Research on Conflict Resolution Initiatives
Types of Research
Audiences for Research
Research Strategies
Research Evaluating Conflict Resolution Initiatives
Conclusion
Chapter Forty-Five: Some Research Frontiers in the Study of Conflict and Its Resolution
Origins and Impact of Conflict
Strategic Choice
Escalation and Intractability
Readiness for Conflict Resolution
Negotiation
Mediation
Conclusion
Concluding Overview
About the Editors
About the Contributors
More from Wiley
Name Index
Subject Index
End User License Agreement
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