Log In
Or create an account ->
Imperial Library
Home
About
News
Upload
Forum
Help
Login/SignUp
Index
Cover Page
Title Page
Copyright Page
PROLOGUE A NEW JOURNEY BEGINS
PART ONE
1 I’m Pedaling as Fast as I Can, But It’s Not Fast Enough!
2 The Courage to Make the Change
3 Which Would You Rather Work In—A Freedom-Based or a Control-Based Work Environment?
4 Do Incentives Really Motivate People? Or Are They Just a Quick Fix?
5 Is Job Security Related to a Corporate Culture’s Bottom Line?
Negative Effects of Extrinsic Motivation
Attributes of High-Performance Freedom-Based Operations
“F” Cultures Generate the Big Bucks!
6 Do You Want to Be Controlled?
7 Can We Overcome Human Nature by Trying to Control People?
8 Three Activities That Establish a Freedom-Based Workplace
PART TWO
9 The Transformation of National Stores: A Journey from the Old Control-Based Environment to the New Freedom-Based Workplace
WELCOME TO NORDSTROM
10 The Wise Counsel
The Two Major Roles of the Wise Counsel
Great People
11 Creating the Right Conditions
12 Taking Personal Responsibility Is a Challenge for Everyone!
Task Force Accomplishments
13 Transformation Begins with a Visionary Leader
14 The Freedom-Based Philosophy Is Adopted One Person at a Time
15 Owning Your Job Means No Excuses— The First Step to Freedom
16 Designing Your Job Means You Have the Power to Choose!
Designing Flexible Systems
17 Finding Great People
EPILOGUE PETE WILLIAMS: A NEW JOURNEY BEGINS
THE FREEDOM SURVEY™ (FS™)
Scoring the Freedom Survey™
Interpreting Your Freedom Survey Score
NOTES
GLOSSARY
INDEX
ACKNOWLEDGMENTS
ABOUT THE AUTHORS
ABOUT THE COMPANY
Berrett-Koehler Publishers
← Prev
Back
Next →
← Prev
Back
Next →