The Truth About Managing People · Proven Insights to Get the Best From Your Team by Robbins, Stephen P. -- Read -- Imperial Library of Trantor

Index

About This eBook Title Page Copyright Page Dedication Page Contents Preface Part I: The Truth About Hiring

Truth 1. The Importance of “People Skills” Truth 2. First Impressions DO Count! Truth 3. Forget Traits; It’s Behavior That Counts! Truth 4. Brains Matter; or Why You Should Hire Smart People Truth 5. When in Doubt, Hire Conscientious People! Truth 6. Want Friendly Employees? It’s in the Genes! Truth 7. Don’t Ignore Emotional Intelligence Truth 8. Throw Out Your Age Stereotypes Truth 9. Match Personalities and Jobs Truth 10. Hire People Who Fit Your Culture: My “Good Employee” Was Your Stinker! Truth 11. Good Citizenship Counts! Truth 12. Realistic Job Previews: What You See Is What You Get Truth 13. Manage the Socialization of New Employees

Part II: The Truth About Motivation

Truth 14. Why Many Workers Aren’t Motivated at Work Today Truth 15. Telling Employees to “Do Your Best” Isn’t Likely to Achieve Their Best Truth 16. Professional Workers Go for the Flow Truth 17. Not Everyone Wants a Challenging Job Truth 18. When Giving Feedback: Criticize Behaviors, Not People Truth 19. You Get What You Reward Truth 20. It’s All Relative! Truth 21. Recognition Motivates (and It Costs Very Little!) Truth 22. There’s More to High Employee Performance Than Just Motivation Truth 23. So Long Loyalty, Hello Employee Engagement

Part III: The Truth About Leadership

Truth 24. Five Leadership Myths Debunked Truth 25. The Essence of Leadership Is Trust Truth 26. Experience Counts! Not Necessarily! Truth 27. Effective Leaders Know How to Frame Issues Truth 28. You Get What You Expect Truth 29. Charisma Can Be Learned Truth 30. Charisma Is Not Always an Asset Truth 31. Make Others Dependent on You Truth 32. Successful Leaders Are Politically Adept Truth 33. Ethical Leadership Truth 34. Virtual Leadership: Leading from Afar Truth 35. Leading Across the Generation Gap Truth 36. Becoming a Mentor Truth 37. Adjust Your Leadership Style for Cultural Differences, or When In Rome...

Part IV: The Truth About Communication

Truth 38. Hearing Isn’t Listening Truth 39. Listen to the Grapevine Truth 40. Men and Women Communicate Differently Truth 41. What You Do Overpowers What You Say Truth 42. The Value of Silence Truth 43. Watch Out for Digital Distractions

Part V: The Truth About Building Teams

Truth 44. What We Know That Makes Teams Work Truth 45. 2 + 2 Doesn’t Necessarily Equal 4 Truth 46. The Value of Diversity on Teams Truth 47. We’re Not All Equal: Status Matters! Truth 48. When Teams Are Appropriate, and When They’re Not

Part VI: The Truth About Managing Conflicts

Truth 49. The Case for Conflict Truth 50. Beware of Groupthink Truth 51. How to Reduce Work–Life Conflicts Truth 52. Negotiating Isn’t About Winning and Losing

Part VII: The Truth About Performance Evaluation

Truth 53. Annual Reviews: The Best Surprise Is No Surprise! Truth 54. Don’t Blame Me! The Role of Self-Serving Bias Truth 55. Judging Others: Tips for Making Better Decisions Truth 56. Coping with Deviant Workplace Behavior

Part VIII: The Truth About Coping with Change

Truth 57. Most People Resist Any Change That Doesn’t Jingle in Their Pockets! Truth 58. Use Participation to Reduce Resistance to Change Truth 59. Creating Creative Employees Truth 60. Employee Turnover Can Be a Good Thing Truth 61. In Cutbacks: Don’t Neglect the Survivors Truth 62. Beware of the Quick Fix

References

Truth 1 Truth 2 Truth 3 Truth 4 Truth 5 Truth 6 Truth 7 Truth 8 Truth 9 Truth 10 Truth 11 Truth 12 Truth 13 Truth 14 Truth 15 Truth 16 Truth 17 Truth 18 Truth 19 Truth 20 Truth 21 Truth 22 Truth 23 Truth 24 Truth 25 Truth 26 Truth 27 Truth 28 Truth 29 Truth 30 Truth 31 Truth 32 Truth 33 Truth 34 Truth 35 Truth 36 Truth 37 Truth 38 Truth 39 Truth 40 Truth 41 Truth 42 Truth 43 Truth 44 Truth 45 Truth 46 Truth 47 Truth 48 Truth 49 Truth 50 Truth 51 Truth 52 Truth 53 Truth 54 Truth 55 Truth 56 Truth 57 Truth 58 Truth 59 Truth 60 Truth 61 Truth 62

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