Action Learning and Its Applications by Boshyk, Yury -- Read -- Imperial Library of Trantor

Index

Action Learning and its Applications

Contents Tables, Figures, Boxes and Illustrations Preface

Postscript

Acknowledgements Notes on Contributors Part I Sector Overviews

1 Action Learning in Health care

Introduction Background: The U.K. National Health Service Action learning practice in the NHS Some limitations and difficulties Action learning in an NHS Trust: A case example4

Children’s services manager Medical administration manager Divisional manager Senior nurse manager, accident and emergency Respiratory nurse specialist

Discussion Conclusion Acknowledgements Notes References

2 Action Learning in Education

Introduction The context within which action learning occurs in the United States Action learning in secondary school systems A middle school in Pomona, California The story of Jaime Escalante, mathematics teacher Letter from a Head Girl Summing up the application of Action Learning in secondary school systems Action learning programs in higher education Jesse H. Jones Graduate School of Management, Rice University (USA) Fremont College (USA) Hult International Business School’s MBA Program (London, Boston, Dubai, Shanghai) Frederick A. and Barbara M. Erb Institute, University of Michigan (USA) Gaia University Department of Public Administration and Policy, American University (USA) Department of Educational Leadership, School of Education, Florida Atlantic University (USA) The Technion Institute of Management (TIM), Haifa, Israel The Human Resource Development Program, George Washington (GW) University (USA) Human Resource Development Program at Georgia State University (USA) Collaboration between the School of Education and the School of Business at the University of Texas, Austin (USA) The Revans’ Institute for Action Learning and Research, University of Salford (UK) School of Education, Virginia Commonwealth University Conclusion References

3 Transformative Action Learning in the U.S. Government

Introduction The US$4 billion comprehensive exam The problem Enter Chinook Results Transformative learning References

4 Action Learning in the Military

Introduction Some case examples The Army as a learning organization Conclusion References

5 Action Learning in the Business World: Past, Present, and Future

What kind of action learning? And what does the term mean? The future of action learning in the business community Notes References

6 Action Learning, Community, and Civil Society

Introduction Identifying agents of action learning Civil society Community development Action learning and “development work” The critical realism of action learning Further examples Action learning as a beacon for civil society Conclusion References

Part II Themes

7 The Practical Primacy of Questions in Action Learning

Introduction Action learning and the primacy of questions Revans on learning and questions The power and purposes of questions The importance of questions “versus” answers Questions, learning, and reflection Linking questions with action and results A team discovers missed questions Conclusion References

8 Process in Action Learning Teams: Similarities and Variations

Introduction The nature of teams Action learning teams as a distinct subcategory of teams Examining process within action learning teams

I Team fundamentals II Communications III Action learning principles (i.e., action learning basics in place) IV Member development (i.e., learning and personal growth) V Delivering results

Process as mediated by culture on action learning teams The Hofstede dimensions Action learning teams in the U.S. compared with teams in South Korea Boundary management Problem-solving and decision-making Interpersonal interactions Conclusion References

9 Action Learning and Organization Development

Problems of definition Comparing action learning and organization development A special case of action learning Conclusion References

10 Action Learning and the Learning Organization: Building Learning Capacity in Individuals, Groups and Organizations

Our approach to action learning Individual level of the learning organization Team level of the learning organization Action Learning at VNU Organization level of the learning organization Action learning in a local public health department Conclusion References

11 Action Learning and Action Research

A few important fundamentals Pioneer figures and their orientations Exemplars for comparison of action learning and action research Example with an unknown end Easy lessons from the examples Charting “news of difference” between action learning and action research References

12 Future Search as Action Learning

Kurt Lewin’s legacy A short history of future search principles Future search as a learning model A philosophy and theory of facilitating Future search as a cross-cultural phenomenon Case study: Children of Southern Sudan Results and critical factors Learning from a learning event Crossing cultures is counterintuitive, unless ... Conclusion: A comment on the “future” References

Part III Perspectives

13 Action Learning through the Lens of Action Learners

My friend Reg Experiencing action learning (my thoughts) Adventures in action learning A view from Romania Action learning for a lifetime Learning by doing, doing by learning My experiences with action learning Our experiences in action learning My action learning experiences Revans’ legacy Experience of action learners

14 From the Frying Pan to the Fire – And Back Again: An Action Learning Story from General Electric

Part I: The frying pan Part II: The fire Epilogue: The frying pan again

15 My Experience with Business Driven Action Learning

Foundations of learning Our organization “Outside-in” perspectives Our external environment Value creation Leadership

16 Making Space for Reflection in Action Learning

So, what is the problem? Making space for reflection Conclusion: A final reflection References

17 Action Reflection Learning: Tales of Two Journeys

Victoria Marsick’s story Building reflection into action learning in the U.S. When reflection does add power Isabel Rimanoczy’s story Journey of exploration Where is action learning in all this? No wonder it is powerful References

18 Looking to the Future of Action Learning

Introduction The strategic view The basic context Meeting the challenge General Electric and its workout technology Florida Power & Light (FPL) Union Carbide (now a part of Monsanto) The issue of problem diagnosis versus implementation of solutions A partnership between Google and Proctor & Gamble A suggested future state for action learning Principal component 1 Principal component 2 Principal component 3 Principal component 4 Principal component 5 Principal component 6 Principal component 7 Principal component 8 Principal component 9 Principal component 10 Principal component 11 Principal component 12 Principal component 13 Principal component 14 Conclusion References

Appendix: Robert L. Dilworth: His Life and Legacy (1936–2009) Glossary

Introduction Action Action learning Action learning set or team Action learning team process questionnaire (ALTPQ) Action reflection learning (ARL) Belgian Experiment Business driven action learning Traditional (also called “classic”) approach to action learning Coal Board and collieries Client Critical reflection Everyone bring one (EBO) model Four squares Future search conferences GE workout/change acceleration program (CAP) Hospital Internal Communications (HIC) Project Hybrid set Joint project model Learning coach Learning equation Nile Project Programmed knowledge Questioning Insight (Q) Structure d’acceuil System Alpha System Beta System Gamma Transformative learning Virtual organization/virtuality References

Index

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