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Index
Cover
Table of Contents
Foreword
Introduction
About This Book
Foolish Assumptions
Icons Used in This Book
Beyond the Book
Where to Go from Here
Part 1: Working Smarter and Better with Slack
Chapter 1: Why Slack Exists
Introducing Slack
Meeting Slack’s Users and Customers
Understanding Why Slack Exists
What Slack Specifically Does
Chapter 2: Getting Started with Slack
Reviewing Slack’s Different Versions
Beginning Your Slack Journey with the Workspace
Summarizing Slack’s Different Roles and Permissions
Starting Your New Workspace Off on the Right Foot
Part 2: Communicating Without Chaos
Chapter 3: Targeting Your Communication with Slack Channels
Introducing Slack Channels
Exploring the Different Types of Slack Channels
Creating Public and Private Channels
Performing Channel Actions
Adding Members to Existing Channels
Exploring Existing Public Channels
Communicating via Slack Channels
Chapter 4: The Wonderful World of Slack Messages
Understanding Slack Messages
Sharing in Slack
Comparing Email and Slack
Forwarding Email to Slack
Communicating Outside of Slack
Chapter 5: Staying Informed with Notifications, Statuses, and Feeds
Getting Your Arms around Notifications
Letting Others Know Your Availability
Configuring Device-Specific Notifications
Finding Other Ways to Stay Current
Part 3: Becoming a Slack Power User
Chapter 6: Going Deeper into Slack’s Functionality
Making Calls in Slack
Sharing Your Screen in Slack
Saving Even More Time in Slack
Managing Your Life with Reminders
Saving Items
Creating User Groups
Chapter 7: Finding What You Need with Slack’s Powerful Search Techniques
Searching for Better Search Methods
Performing Searches in Slack
Getting the Most Out of Search in Slack
Chapter 8: Personalizing Slack
Getting to Know Your Slack Options
Customizing User Profiles
Organizing Your Sidebar
Chapter 9: Keeping It Safe: Reviewing Slack’s Security and Privacy Settings
Getting Acquainted with Slack Security
Security and Slack’s Evolution
Configuring Slack’s Access and Security Settings
Enhancing Security via Slack Enterprise Grid
Examining Privacy in Slack
Understanding Slack’s Tricky Regulatory Environment
Part 4: Extending Slack’s Native Functionality
Chapter 10: Making Slack Hum with Robust Third-Party Apps
Understanding How Slack Has Embraced Platform Thinking
Comparing Public and Private Apps
Enhancing Slack with Third-Party Apps
Introducing Some Popular Slack Apps
Finding and Installing Apps
Managing Apps and App Permissions
Using Workflow Builder
Chapter 11: Analyzing, Importing, Exporting, and Updating Slack User Data
Analyzing Workspace Data
Viewing Member Access Logs
Moving Data Around in Slack
Performing Mass Updates to User Data
Chapter 12: Integrating Slack with Popular Enterprise Systems
A Brief Primer on Enterprise Systems
Slack and Current Enterprise Systems
Part 5: Successfully Introducing Slack in the Workplace
Chapter 13: The Elements of Persuasion: Slack-Adoption Strategies
A Brief Primer on Network Effects
Reviewing the Different Slack-Adoption Approaches
Making Slack Stick at Work
Chapter 14: The Inherent Risks of Deploying Slack
Identifying the Risks of Using Slack
Listing Slack’s Environmental Challenges
Chapter 15: The Future of Slack: We’re Just Getting Started
Increased Use of Automation and Bots
Tighter Integration with Popular Enterprise Systems
Better Dashboards and Analytics
A More Powerful Slack Work Graph
Continued Borrowing of Popular Features from Other Apps
Key Acquisitions and Partnerships
Part 6: The Part of Tens
Chapter 16: Ten Great Slack Tips
Respond Promptly to New Users’ Requests, Questions, and Feedback
Regularly View Slack Analytics
Tread Lightly with New Hires
Establish Slack as the Default Medium for Internal Communication
Emphasize Slack’s Carrots More Than Its Sticks
Keep an Eye Out for New Slack Apps
Tell Overly Exuberant Slack Members to Tone It Down
Publicize Your Status and Availability
Try Before You Buy
Know When to Turn Slack Off
Chapter 17: Ten or So Common Slack Myths
Slack Is Just Email 2.0
Slack Decimates the Need for Email
All Organizations Configure Slack in a Uniform Way
Slack Obviates the Need for In-Person Communication
Slack Solves Every Conceivable Business-Communication Problem
Slack Is Too Expensive for Our Company
Our Company Has Built a Tool That’s Just as Good as Slack
Our Employees Don’t Need Slack
Our Company Uses Slack and Nothing Else for Collaboration
You Can’t Misuse Slack
Chapter 18: The Top Ten or So Slack Resources
Slack Online Support
Other Online Resources
In-Person Resources
Index
About the Author
Advertisement Page
Connect with Dummies
End User License Agreement
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