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Index
Dear Reader
Notes on Usage
Table of Contents
Foreword from Nancy Thomas
Foreword from Markus Schwarz
Preface
Why Read This Book?
Audience
Structure of the Book
Acknowledgments
1 The Digital Transformation: An Introduction
1.1 Defining the Digital Transformation
1.2 Digital Transformation: A Business Perspective
1.3 Digital Transformation: A Technical Perspective
1.3.1 Cloud Computing and Services
1.3.2 Mobile Solutions and User Experience
1.3.3 Internet of Things and Big Data
1.3.4 Data Insights and Cognitive Computing
1.4 Summary
2 SAP S/4HANA and the Digital Enterprise
2.1 Evolution of Enterprise Resource Planning Solutions
2.2 Business Value Scenarios
2.2.1 Customer Centricity and Experience
2.2.2 Customer Insight and Improved Decision Making
2.2.3 Digitally Enabled Supply Chain
2.3 Architecture at a Glance
2.4 Summary
3 SAP S/4HANA Finance
3.1 IBM Chief Financial Officer Surveys
3.2 SAP S/4HANA Finance Benefits
3.2.1 Integration of Information
3.2.2 Enterprise Cost Reductions
3.2.3 Measuring Business Performance
3.2.4 Optimize Planning, Budgeting, and Forecasting
3.2.5 Continuous Finance Process Improvements
3.2.6 Provide Inputs to Enterprise Strategy
3.2.7 Develop Talent in the Finance Organization
3.3 Key Functionalities
3.3.1 Universal Journal
3.3.2 SAP Material Ledger
3.3.3 New Asset Accounting
3.3.4 SAP Cash Management
3.3.5 SAP BPC for S/4HANA Finance
3.3.6 Profitability Analysis
3.3.7 Central Finance
3.3.8 Real-Time Data and Soft Close
3.4 Maturity and Release Restrictions
3.5 Business Case
3.6 Future Outlook
3.7 Summary
4 SAP S/4HANA Materials Management and Operations
4.1 IBM Chief Supply Chain Officer Survey Findings
4.2 Addressing Logistics Pain Points
4.2.1 Lack of Supply Chain Visibility
4.2.2 Increasing Volatility in Demand and Supply
4.2.3 Increased Complexity
4.2.4 Lack of Collaboration
4.2.5 Lack of Customer-Friendly Interface
4.3 Key Functionalities
4.3.1 Manufacturing
4.3.2 Supply Chain
4.3.3 Sourcing and Procurement
4.3.4 Sales
4.4 Business Case
4.4.1 SAP S/4HANA: The Digital Core
4.4.2 Manufacturing
4.4.3 Supply Chain Management
4.4.4 Sourcing and Procurement
4.4.5 Sales
4.4.6 Summary of SAP S/4HANA Key Benefits for Logistics
4.5 Future Outlook
4.5.1 Manufacturing
4.5.2 Supply Chain
4.5.3 Sales
4.5.4 Sourcing and Procurement
4.6 Summary
5 SAP S/4HANA and the SAP Landscape
5.1 Sourcing and Procurement: SAP Ariba
5.1.1 Sourcing and Contracts
5.1.2 Requests and Purchases
5.1.3 Invoices and Payments
5.1.4 SAP Ariba and SAP S/4HANA
5.2 Contingent Workforce Management: SAP Fieldglass
5.2.1 Vendor Management System
5.2.2 SAP Fieldglass and SAP S/4HANA
5.3 Travel and Expense Management: Concur
5.3.1 Spend Management
5.3.2 Concur and SAP S/4HANA
5.4 Human Resources: SAP SuccessFactors
5.4.1 Employee Data
5.4.2 Talent Management
5.4.3 SAP SuccessFactors and SAP S/4HANA
5.5 Customer Relationship Management: SAP Hybris
5.5.1 Commerce
5.5.2 Marketing
5.5.3 Billing
5.5.4 Sales and Service
5.5.5 SAP Hybris and SAP S/4HANA
5.6 SAP Master Data Governance
5.7 SAP S/4HANA Embedded Analytics
5.8 Summary
6 SAP S/4HANA Architecture
6.1 Typical Issues in Information Technology Landscapes
6.2 The Journey from SAP ERP to SAP S/4HANA
6.2.1 The Evolution of SAP S/4HANA
6.2.2 SAP S/4HANA as the Digital Core
6.2.3 The Road Map to SAP S/4HANA and Innovations
6.3 SAP HANA Platform
6.3.1 SAP HANA Database
6.3.2 Virtualization
6.3.3 Scalability
6.3.4 Recoverability
6.3.5 SAP HANA Operations
6.3.6 SAP HANA Logical Deployment Options
6.3.7 SAP HANA Platform Services
6.4 SAP S/4HANA Security
6.5 SAP S/4HANA Core Data Models
6.6 User Interface and User Experience
6.7 Data Lifecycle Management
6.8 Summary
7 Extending SAP S/4HANA
7.1 Future Extension Strategy for SAP Solutions
7.1.1 Key User In-App Extensibility
7.1.2 Managed Extensibility
7.1.3 Classic Extensibility
7.1.4 Side-by-Side Extensibility
7.2 SAP HANA Cloud Platform
7.3 Internet of Things and Cognitive Analytics
7.4 Summary
8 Deployment Options
8.1 Cloud Concepts
8.2 SAP S/4HANA Versions
8.2.1 SAP S/4HANA, Deployed On-Premise
8.2.2 SAP S/4HANA Cloud
8.2.3 Hybrid Model
8.3 Cloud Vendor
8.4 Integration
8.5 Summary
9 Adopting SAP S/4HANA
9.1 New Implementation Options and Approach
9.1.1 Business Scenario Recommendations
9.1.2 Getting Started
9.1.3 Sizing Requirements
9.1.4 SAP S/4HANA Implementation Guidelines
9.2 System Conversion Options and Approach
9.2.1 Scenarios
9.2.2 Adoption Paths
9.2.3 Tools for System Conversion
9.2.4 Code Remediation, HANA-tization, and Optimization
9.2.5 Application-Specific Conversion Steps
9.3 SAP S/4HANA Conversion Prerequisites
9.3.1 SAP S/4HANA Transformation Considerations
9.3.2 SAP S/4HANA On-Premise Application Prerequisites
9.3.3 SAP S/4HANA On-Premise Functional Restrictions
9.4 Housekeeping Activities
9.5 System Conversion Considerations
9.5.1 Greenfield Implementation
9.5.2 Brownfield Implementation
9.6 Tools and Techniques for Minimizing Downtime
9.6.1 Data Volume Management
9.6.2 Optimizing Database Migration Option Performance
9.6.3 Near Zero Downtime
9.7 Summary
10 Using SAP Activate
10.1 SAP Activate Overview
10.2 SAP Activate Methodology
10.2.1 Prepare
10.2.2 Explore
10.2.3 Realize
10.2.4 Deploy
10.2.5 Quality Gates
10.3 SAP Best Practices for SAP Activate
10.4 SAP Activate Tools
10.4.1 Self-Service Configuration
10.4.2 Expert Configuration
10.4.3 SAP Solution Builder Tool
10.4.4 SAP Solution Manager
10.5 Summary
11 Building a Transformation Road Map
11.1 Envisioning the “What” and the “Why”
11.1.1 Points of View
11.1.2 Business Value
11.1.3 Making the SAP S/4HANA Case
11.2 Developing Your Road Map Using the Open Group Architecture Framework
11.2.1 Engage Phase: Analyzing the Current Mode of Operations
11.2.2 Envision Phase: Exploring the Target Operation Model
11.2.3 Evaluate Phase: A Deep Dive into the Transformation Approach
11.2.4 Enable Phase: Build Your Road Map
11.3 Understanding the As-Is Current Mode of Operation
11.3.1 Pain Points
11.3.2 Objectives
11.3.3 Approach
11.4 Defining the To-Be Future Mode of Operations
11.4.1 Considerations
11.4.2 Approach
11.5 Choosing How to Adopt SAP S/4HANA
11.5.1 Evaluate Phase
11.5.2 Enable Phase
11.6 Summary
12 Customer Case Studies
12.1 Multinational Industrial Company
12.1.1 Vision
12.1.2 IT Project
12.1.3 Benefits
12.1.4 Path Forward
12.2 Multinational Service Company
12.2.1 Vision
12.2.2 IT Project
12.2.3 Benefits
12.2.4 Path Forward
12.3 Water Solutions Manufacturing Company
12.3.1 Vision
12.3.2 IT Project
12.3.3 Benefits
12.3.4 Path Forward
12.4 Manufacturing Company
12.4.1 Vision
12.4.2 IT Project
12.4.3 Benefits
12.4.4 Path Forward
12.5 Bakery Products Company
12.5.1 Vision
12.5.2 IT Project
12.5.3 Benefits
12.5.4 Path Forward
12.6 Summary
13 Conclusion
A The Authors
Index
Service Pages
Legal Notes
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