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Index
Cover
Title Page
Copyright
Contents
Introduction
Section 1: Get Acquainted With the Concepts
Chapter 1: A Primer on Design Thinking
Chapter 2: Linking Design Thinking to Learning Experiences
Chapter 3: A Design Thinking Framework for Training and Development
Section 2: Get Perspective and Refine the Problem
Chapter 4: Start With the Business Perspective
Chapter 5: Pull in the Learner
Chapter 6: Verify Constraints As You Go
Section 3: Ideate, Prototype, and Iterate
Chapter 7: Ideate and Prototype
Chapter 8: Refine and Develop
Section 4: Implement and Evaluate
Chapter 9: Implement
Chapter 10: Evaluate
Section 5: Sell Your Use Case
Chapter 11: Get Buy-in From Stakeholders
Chapter 12: Using Design Thinking When a Project Is Underway
Chapter 13: CAISO Scheduling Coordinator Curriculum
Chapter 14: NxStage
Acknowledgments
References and Resources
Appendixes
About the Authors
Index
Back Cover
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