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Index
SECTION I
1: Think Differently About Digital
2: Defining Value at the Edge
3: Creating Addressable Revenue
4: Creating Digital Disruption
SECTION II
5: Finding the Right Digital Edges
6: Automating With Digital Technology
7: Applying Digital to Change Resource Requirements
8: Accompanying Digital Resources to Support New Experiences
9: Augmenting Human Ability and Capacity
10: Abstracting Information, Behavior and Value
11: An Approach for Building Digital Capabilities
SECTION III
12: Diverse Teams Create Powerful Digital Solutions
13: Innovating the Organization for a Digital Edge
14: Road Map for a Digital Edge
Appendix 1: Industry Averages for Levels of Revenue Generated by Digital Resources
Appendix 2: The Elements of a Digital Platform
Appendix 3: Technology Advisory Board of Directors Charter
THE STORY OF THE BOOK
ACKNOWLEDGEMENTS
NOTES
ABOUT THE AUTHORS
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