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Index
Cover
Title
Copyright
Table of Contents
Dedication
Epigraph
INTRODUCTION: MAKE A DUCK
PART I: MISERY IN THE MAZE
CHAPTER ONE: UNHAPPY IN PARADISE
CHAPTER TWO: THE NEW OLIGARCHS
CHAPTER THREE: A VERY BRIEF HISTORY OF MANAGEMENT SCIENCE (AND WHY YOU SHOULDN’T TRUST IT)
CHAPTER FOUR: WHO’S AFRAID OF SILICON VALLEY?
PART II: FOUR FACTORS OF WORKPLACE DESPAIR
CHAPTER FIVE: BUILDING THE WORKFORCE OF THE FUTURE (OR: SORRY, YOU’RE OLD AND WE’D LIKE YOU TO LEAVE)
CHAPTER SIX: MONEY: “GARBAGE AT THE SPEED OF LIGHT”
CHAPTER SEVEN: INSECURITY: “WE’RE A TEAM, NOT A FAMILY”
CHAPTER EIGHT: CHANGE: “WHAT HAPPENS IF YOU LIVE INSIDE A HURRICANE THAT NEVER ENDS?”
CHAPTER NINE: DEHUMANIZATION: “THINK OF YOURSELF AS A MACHINE WITHIN A MACHINE”
PART III: THE NO-SHIT-SHERLOCK SCHOOL OF MANAGEMENT
CHAPTER TEN: THE BATTLE FOR THE SOUL OF WORK
CHAPTER ELEVEN: BASECAMP: BACK TO BASICS
CHAPTER TWELVE: MANAGED BY Q: “EVERYBODY CLEANS”
CHAPTER THIRTEEN: KAPOR CAPITAL: CONSCIOUS CAPITALISTS
CHAPTER FOURTEEN: THE SOCIAL ENTERPRISE MOVEMENT
EPILOGUE: CAN ZEBRAS FIX WHAT UNICORNS HAVE BROKEN?
ACKNOWLEDGMENTS
SELECTED BIBLIOGRAPHY
Newsletters
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