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Index
Cover
Table of Contents
Preface
INTRODUCTION TO VIRTUAL DISTANCE
BACKGROUND
WHAT'S NEW IN THE SECOND EDITION
HOW THE BOOK IS ORGANIZED
Acknowledgments
Introduction: We Are the Data
A DIFFERENT VIEW OF ANALYTICS
FINDING HOME BASE
THE “WHERE”
THE “WHEN”
THE “WHAT”
SUMMARY
NOTE
1 The Road to Virtual Distance
A BRIEF LOOK AT THE HISTORY OF COMMUNICATION TECHNOLOGY
RISE OF VIRTUAL DISTANCE
NOTES
2 Redefining Distance
LOCATION, LOCATION, LOCATION
GLOBALIZATION, DIVERSITY, AND NETWORKS
THE YIN AND YANG OF WORK
VIRTUAL WORK AND VIRTUAL DISTANCE
SUMMARY
NOTES
3 Meeting Virtual Distance
PHYSICAL DISTANCE
OPERATIONAL DISTANCE
AFFINITY DISTANCE
THE VIRTUAL DISTANCE MODEL: PUTTING IT ALL TOGETHER
NOTES
4 Measuring Virtual Distance
METHODOLOGY
VIRTUAL DISTANCE AND TRUST
VIRTUAL DISTANCE AND ORGANIZATIONAL CITIZENSHIP
VIRTUAL DISTANCE AND SATISFACTION
VIRTUAL DISTANCE AND PROJECT SUCCESS
VIRTUAL DISTANCE AND LEARNING
VIRTUAL DISTANCE AND INNOVATION
VIRTUAL DISTANCE AND EMPLOYEE ENGAGEMENT
VIRTUAL DISTANCE AND CLARITY OF ROLES, GOALS, AND VISION
VIRTUAL DISTANCE AND STRATEGIC IMPACT
PUTTING IT ALL TOGETHER: VIRTUAL DISTANCE AND SUCCESS
NOTES
5 Mapping Virtual Distance
VIRTUAL DISTANCE MAPPING PROCESS
KEY TAKEAWAYS FROM MAPPING VIRTUAL DISTANCE
NOTE
6 Managing Virtual Distance
WHERE TO BEGIN: SETTING PRIORITIES
PRIORITIZING STRATEGIES AND TACTICS TO BUILD THE VIRTUAL DISTANCE ACTION PLAN
PRIORITIZATION ANALYSIS OF THE GLOBAL PHARMACEUTICAL CASE
STRATEGIES VS. TACTICS
QUICK FIXES – SHORT-TERM TACTICS TO MINIMIZE VIRTUAL DISTANCE
KEY TAKEAWAYS FROM MANAGING VIRTUAL DISTANCE
7 Redefining Teams
A BRIEF HISTORY OF TEAMS
TODAY'S WORKPLACE
VIRTUAL ENSEMBLES
NOTES
8 Virtual Distance and Technology
AUDIO CONFERENCING
VIDEOCONFERENCING
TECHNOLOGY AND VIRTUAL DISTANCE: SOME PRACTICAL IMPLICATIONS
NOTES
9 Reimagining Innovation
BRAINWAVES AND ARTISTIC PERFORMANCE
BRAINSTORMING CREATIVITY
CREATIVITY VS. INNOVATION
INNOVATION AND GOLF BALLS
SOCIAL NETWORKS AND TACIT KNOWLEDGE
VIRTUAL DISTANCE AND INNOVATION
THE FRONT END
CLARITY OF VISION
EFFECTIVE COLLABORATION
PROCESS
SENIOR MANAGEMENT INVOLVEMENT
INFORMATION EXCHANGE
KEY TAKEAWAYS FROM REIMAGINING INNOVATION
NOTES
10 Soul-Based Leadership – An Introduction
THE HELICOPTER STORY
WHY THE NEED FOR SOUL-BASED LEADERSHIP NOW?
THE NEUROSCIENCE OF SOUL-BASED LEADERSHIP
BEING ALIVE (ALIVENESS) VS. A LIVING THING
SOUL-BASED LEADERSHIP PRINCIPLE ONE
SOUL-BASED LEADERSHIP PRINCIPLE TWO
SOUL-BASED LEADERSHIP PRINCIPLE THREE
SOUL-BASED LEADERSHIP PRINCIPLE FOUR
WHAT IS THEORY OF MIND?
SOUL-BASED LEADERSHIP PRINCIPLE FIVE
SOUL-BASED LEADERSHIP PRINCIPLE 6
SOUL-BASED LEADERSHIP PRINCIPLE 7
THE “PRACTICE” OF SOUL-BASED LEADERSHIP
REFLECTIONS
NOTES
Appendix A: Virtual Distance and Neuroscience: A Different Perspective
CREATING FIRST CLASS HUMANS INSTEAD OF SECOND CLASS ROBOTS
SOME FINAL THOUGHTS
Appendix 2: Notes on Survey Research Methodology and Virtual Distance
CLARITY OF THE CONSTRUCT
RELIABILITY
VALIDITY
SAMPLING
MAKING SENSE OF EMPLOYEE SURVEY RESULTS
VIRTUAL DISTANCE AS A FRAMEWORK
REFERENCES
Appendix 3: Expanded List of Project Descriptions
Index
End User License Agreement
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