Key Management Models, 3rd Edition by Berg, Gerben van den -- Read -- Imperial Library of Trantor

Index

Cover Title page Contents About the authors Publisher’s acknowledgements Preface Using this book PART 1 Corporate and business strategy

1 Ansoff’s matrix and product market grid 2 BCG matrix 3 Strategic dialogue 4 BHAG 5 Blue ocean strategy 6 Business model canvas 7 Business scope (Abell) 8 Competitive analysis: Porter’s five forces model 9 Core competencies 10 Internationalisation strategy framework 11 Road-mapping 12 Scenario planning 13 Strategy maps 14 SWOT analysis 15 Value disciplines

PART 2 Organisation and governance

16 7-S framework 17 Balanced scorecard 18 Benchmarking 19 Organisational growth model (Greiner) 20 Offshoring/outsourcing 21 Organisational configurations (Mintzberg) 22 Overhead value analysis 23 Risk management 24 The value chain

PART 3 Finance

25 Activity-based costing 26 Capital asset pricing model (CAPM) 27 Discounted cash flow (DCF) and net present value (NPV) 28 DuPont scheme 29 Economic value added (EVA) and weighted average cost of capital (WACC) 30 Financial ratio analysis: liquidity, solvency and profitability ratios 31 Investment stages 32 Real options theory 33 Risk–reward analysis 34 Value-based management

PART 4 Marketing and sales

35 4Ps of marketing (Kotler) 36 Branding pentagram 37 Client pyramid (Curry) 38 Crowdsourcing 39 Customer journey mapping 40 MABA analysis 41 Social network analysis 42 Stakeholder management

PART 5 Operations, supply chain management and procurement

43 Business process redesign 44 House of purchasing and supply 45 Kaizen/Gemba 46 Lean thinking/just-in-time 47 Purchasing model (Kraljic) 48 Root cause analysis/Pareto analysis 49 Six sigma 50 The EFQM model 51 Value stream mapping

PART 6 Innovation, technology management and e-business

52 Diffusion model 53 Disruptive innovation 54 Hype cycle 55 Innovation circle 56 Information Technology Infrastructure Library (ITIL®) 57 Stage-Gate model 58 Strategic IT-alignment model 59 The Open Group Architecture Framework (TOGAF®)

PART 7 Human resources (HR) and change management

60 Change quadrants 61 Compensation model 62 Eight phases of change (Kotter) 63 HR business roles 64 Motivational insights 65 Six thinking hats (De Bono) 66 Socially engineered change 67 Team roles (Belbin) 68 The Deming cycle: plan–do–check–act

PART 8 Leadership and (inter)cultural management

69 Bottom of the pyramid 70 CAGE distance framework 71 Competing values 72 Core quadrants 73 Cultural dimensions (Hofstede) 74 Culture dimensions (Trompenaars) 75 Focus–energy matrix 76 Seven habits of highly effective people (Covey) 77 Situational leadership

Appendix: Model matrix and categorisation Index Imprint