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Index
Cover Page
Title Page
Copyright Page
Contents
Acknowledgments
Introduction
The Better Way: Consumer-Driven Health Care
Part I Who Killed Health Care?
Chapter 1 The Day Health Care Died
Who Killed Health Care?
Jack Morgan
Part II Death by a Thousand Cuts
Chapter 2 Killer Number 1: The Health Insurers Death at the Hands of a Dysfunctional Culture
The Cultural Imperative
The Death of a Man Who Should Have Been Saved
What Happened to Managed Care?
It's the Culture, Stupid
The Care and Feeding of Culture
The Cultured Kaiser Permanente
HMOs Are Market Driven? Huh?
The Managed Care Phoenix: Rising from the Ashes
Back to Basics: What Is Health Insurance All About?
For Want of a Nail, Jack Morgan Died
Chapter 3 Killer Number 2: The General HOSPITALS Death at the Hands of Empire Builders
Why Are U.S. Hospitals So Low Quality, High Cost?
How Nonprofit, Charitable Hospitals Stop Competition
Orville Redenbacher and Francis Ford Coppola's Love Child: Vertically Integrated Health Care Systems
The Power of Innovation in Health Care
The Power of Managerial Innovations in Service Organizations
Where Are the Sam Waltons and Managerial Innovations in Hospitals?
The Managerial Innovation of Health Care Focused Factories
David versus Goliath: The Suppression of Specialty Hospitals
How the U.S. Congress Is Threatening to Help Goliath
The Uninsured and the King of Torts
Hospitals Try to Bury the Evidence
A Glimpse of the Future: Global Competition for Hospital Services
How Hospitals Helped to Kill Jack Morgan
The New Technologies: Lights, Camera, Action
A Tale of Cabbages and Angioplasties: An Example of Minimally Invasive Surgery
Chapter 4 Killer Number 3: The Employers Death at the Hands of a "Choice" of One
Why Does Your Boss Buy Your Health Insurance?
How Employers Killed Jack Morgan
Chapter 5 Killer Number 4: The u.s. Congress Death at the Hands of Those Elected to Represent Us
How Uncle Sam Became Dr. Sam
Congressional Control of Kidney Disease
The Congressional Recipe for Treating Kidney Disease
The Impact of Congressional Control on the Dialysis Chains, the Doctors, and the Drug Manufacturers
Uncle Sam Becomes Dr. Sam: Pay for Conformance
Jack Morgan and the Congressional Kidney Care Recipe
Chapter 6 killer Number 5: The Academics Death at the Hands of the Elite Policy Makers
How Academic Education Caused Ambitious, Well-Intended, Smart People to Go So Wrong
The Intellectual Tools for Congressional Control of Kidney Care
The New England Journal of Medicine: Business Is Evil
Single-Payer versus Universal Health Care
Why Current Health Care Markets Do Not Work Like Other Markets
Heroic Physicians
Part III The Right Medicine: Consumer-Driven Health Care
Chapter 7 How it Works
How a Consumer-Driven Health Care System Would Have Kept Jack Morgan Alive
How to Make Consumer-Driven Health Care Happen
How Consumer-Driven Health Care Lowers Costs and Raises Quality
How Consumer-Driven Health Care Will Change the Supply of Health Care Services
How Consumer-Driven Health Insurance Will Offer Innovations in the Supply of Health Care Services
Scare Stories about CDHC
Consumer-Driven Health Care for the Disabled and Poor
Chapter 8 Consumer-Driven Benefits: Lessons From Other Countries and Industries
Switzerland: A Case Study in Consumer-Driven Health Care
Lessons from Consumer-Driven Financial Investments
Lessons about Demand: Investors and Employers
Lessons about Supply
Early U.S. Consumer-Driven Health Care Insurance Innovations
Lessons about Swiss Consumer-Driven Health Care and U.S. Consumer-Driven Retirement Plans
Part IV How to Make it Happen: The Carrots, The Sticks, The Laws
Chapter 9 The Carrots Let Medical Business Entrepreneurialism Bloom
The Entrepreneurial U.S. Economy
How Businesses Do Good by Doing Well
The Role for Government in a Consumer-Driven Health Care System
The Role of Nonprofits in a Consumer-Driven Health Care System
How Entrepreneurial Businesses Can Do Good and Do Well in Health Care
Improving Access to Services
Barriers to Entrepreneurial Business Involvement in Health Care
Let the Flowers Bloom
Chapter 10 The Sticks Let Information Flow
The Impact of Information on Markets
Health Care Consumers of Information
The Role of Government in Creating Transparency
The Failure of Voluntary Transparency
The Impact of the U.S. Securities and Exchange Commission (SEC) onFinancial Transparency
Private-Sector Sources of Financial Information
A Health Care SEC
How Not to Make Health Care Transparency Happen
Opposition to Transparency about Health Care Prices and Quality
How Health Care Information Would Have Kept Jack Morgan Alive
Chapter 11 A Bold New Consumer-Driven Health Care System the Laws and Their Legislators
The Goals of a Bold Consumer-Driven Health Care System
Bold Consumer-Driven Health Care: The Role of the Federal Government
Bold Consumer-Driven Health Care: The Role of the States
Consumer-Driven Health Care: The Bold Laws That Can Make It Happen
Notes
Index
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