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Index
Front Cover
Half-Title Page
BCS, THE CHARTERED INSTITUTE FOR IT
Title Page
Copyright Page
Contents
Figures and tables
Useful websites
Acknowledgements
Preface
1. PROJECTS AND PROJECT WORK
Learning outcomes
1.1 Projects
1.2 Successful projects
1.3 Project management
1.4 System development life cycle
1.5 Project management and the development life cycle
1.6 Elements of project management
1.7 Development process models
1.8 Project plans
1.9 The business case and benefits management
1.10 Transition strategies
1.11 Post-implementation review
Sample questions
Pointers for activities
2. PROJECT PLANNING
Learning outcomes
2.1 Introduction
2.2 Approaches to planning
2.3 Product flow diagram
2.4 Activity planning
2.5 Resource allocation
2.6 Using software tools for planning
Sample questions
Pointers for activities
3. MONITORING AND CONTROL
Learning outcomes
3.1 Introduction
3.2 The project control cycle
3.3 Monitoring progress
3.4 Applying control
3.5 Purpose and types of reporting
3.6 Taking corrective action
3.7 Graphical representation of progress information
Sample questions
Pointers for activities
4. CHANGE CONTROL AND CONFIGURATION MANAGEMENT
Learning outcomes
4.1 Introduction
4.2 Definition of change
4.3 Change control roles and responsibilities
4.4 The change control process
4.5 Configuration management
Sample questions
Pointers for activities
5. QUALITY
Learning outcomes
5.1 Introduction
5.2 Definitions of quality
5.3 Quality characteristics
5.4 Quality criteria
5.5 Quality control versus quality assurance
5.6 Quality planning
5.7 Detecting defects
5.8 Dynamic testing
5.9 Evaluating suppliers
5.10 ISO 9001:
Sample questions
Pointers for activities
6. ESTIMATING
Learning outcomes
6.1 Introduction
6.2 What we estimate and why it is important
6.3 Expert judgement
6.4 Bottom-up and top-down approaches
6.5 A parametric approach
6.6 Estimating by analogy
6.7 Checklist
Sample questions
Pointers for activities
7. RISK
Learning outcomes
7.1 Introduction
7.2 Risk management
7.3 Identifying risks
7.4 Assessing the risk
7.5 Quantitative approaches to risk
7.6 The qualitative approach to project risk assessment
7.7 Deciding the appropriate actions
7.8 Planning, monitoring and control
7.9 Summary
Sample questions
Pointers for activities
8. PROJECT ORGANISATION
Learning outcomes
8.1 Introduction
8.2 Programmes and projects
8.3 Identifying stakeholders and their concerns
8.4 The organisational framework
8.5 Desirable characteristics of a project manager
8.6 Project support and management offices
8.7 Project team
8.8 Matrix management
8.9 Team building
8.10 Team dynamics
8.11 Management styles
8.12 Communication methods
8.13 Conclusion
Sample questions
Pointers for activities
Answers to sample questions
Bibliography
Index
Back Cover
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