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Index
Cover Table of Contents Additional Praise for Suddenly Hybrid Title Page Copyright Dedication Preface
The Purpose of This Book How to Use This Book Reference
Acknowledgments PART ONE: From Suddenly Virtual to Suddenly Hybrid
Chapter 1: The Inevitability and Promise of Hybrid Meetings
What We Mean by “Hybrid Work” and “Hybrid Meetings” Why Should We Even Try to Make Hybrid Meetings Work? The Drivers Behind the Transition to Hybrid Meetings The Diminishing Stigma of Remote Work Conclusion Chapter Takeaways References
Chapter 2: Considering Meeting Modalities
Where Are People Conducting Meetings? Meeting Metrics by Modality – The Promise of Hybrid Meetings Conclusion Chapter Takeaways References
Chapter 3: Lessons Learned from Our “Suddenly Virtual” Work Life
What Happened When Work Went Home? The Rise of the Multitasking Epidemic Discovering and Managing the Work–Family Interface Flexible Work and Its Impact on Diversity and Inclusion Conclusion Chapter Takeaways References
Chapter 4: New Insights: A Recalibration of Video Use
Let's Hop on Zoom The Splash of the Stanford Article Conclusion Chapter Takeaways Checklist: Questions to Consider When Deciding Camera On or Off References
PART TWO: Leading a Hybrid Meeting
Chapter 5: The Complex Communication Network Environment
The Nature of Communication Networks in Workplace Meetings The Danger of Fault Lines in a Hybrid Meeting Responding to the Changing Face of Participation in Hybrid Meetings Assessing Meeting Participation in Your Own Organization Conclusion Chapter Takeaways References
Chapter 6: Strategies for Running a Hybrid Meeting
The Pre‐Work Mandate Participation Hacks to Pull Out Engagement Checklist of Success Strategies for Leading a Hybrid Meeting Conclusion Chapter Takeaways References
Chapter 7: Potential Pitfalls When Leading a Hybrid Meeting
The Leader as Tour Guide Slipping Back into Bad Habits Forgetting What It's Like to Be Remote Communication Gaps between In‐Person and Remote Attendees Defaulting to the Massive Meeting The Post‐Meeting Postmortem Conclusion Chapter Takeaways References
PART THREE: Participating with Impact – The Attendee's Turn
Chapter 8: Being Seen and Heard in Hybrid Meetings
The Speak‐Up Meeting Culture Psychological Safety Is a Team Sport Attendees Being Seen and Heard Fear of Speaking Up in a Hybrid Meeting Conclusion Chapter Takeaways References
Chapter 9: Creating Team Meeting Ground Rules
Answering the Right Questions in a Team Meeting Agreement Before the Meeting – Answer the Five Ws During the Meeting – Answer the “How” After the Meeting – Back to the Five Ws Share the Responsibility for Success: Assign Meeting Roles Conclusion Chapter Takeaways References Note
PART FOUR: Power Up – Tools to Bridge the Physical and Virtual Workplaces
Chapter 10: Creating Presence for All
Equipping the Modern Meeting Room for the Hybrid Workforce Can Everyone Be Seen and Heard? Equipping the Remote Worker When Hybrid Conclusion Chapter Takeaways References
Chapter 11: Enabling Collaboration for All
Building Collaboration Equity During a Meeting Tools to Support the Meeting Continuum of Collaboration Tools to Promote Communication Equity Conclusion Chapter Takeaways References
PART FIVE: Setting Expectations
Chapter 12: Skill Up for Hybrid Collaboration Success
Avoiding the Performance Drop The Six Components of Effective Training Programs Applying the Six Components to Hybrid Meeting and Collaboration Training Training That Scales and Sticks Conclusion Chapter Takeaways References
Chapter 13: Signs of a Healthy Hybrid Transition
The Signs of a Healthy Hybrid Transition for Organizations Individual Considerations for Leaders and Attendees Looking in the Mirror: The Adaptive Improvement Model (AIM) Framework The Future of Meetings – Looking into the Crystal Ball Conclusion Chapter Takeaways References
Conclusion: What to Focus on When the Future Still Seems Blurry
References
About the Authors About the Website Index End User License Agreement
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