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Index
Cover
Table of Contents
Additional Praise for Suddenly Hybrid
Title Page
Copyright
Dedication
Preface
The Purpose of This Book
How to Use This Book
Reference
Acknowledgments
PART ONE: From Suddenly Virtual to Suddenly Hybrid
Chapter 1: The Inevitability and Promise of Hybrid Meetings
What We Mean by “Hybrid Work” and “Hybrid Meetings”
Why Should We Even Try to Make Hybrid Meetings Work?
The Drivers Behind the Transition to Hybrid Meetings
The Diminishing Stigma of Remote Work
Conclusion
Chapter Takeaways
References
Chapter 2: Considering Meeting Modalities
Where Are People Conducting Meetings?
Meeting Metrics by Modality – The Promise of Hybrid Meetings
Conclusion
Chapter Takeaways
References
Chapter 3: Lessons Learned from Our “Suddenly Virtual” Work Life
What Happened When Work Went Home?
The Rise of the Multitasking Epidemic
Discovering and Managing the Work–Family Interface
Flexible Work and Its Impact on Diversity and Inclusion
Conclusion
Chapter Takeaways
References
Chapter 4: New Insights: A Recalibration of Video Use
Let's Hop on Zoom
The Splash of the Stanford Article
Conclusion
Chapter Takeaways
Checklist: Questions to Consider When Deciding Camera On or Off
References
PART TWO: Leading a Hybrid Meeting
Chapter 5: The Complex Communication Network Environment
The Nature of Communication Networks in Workplace Meetings
The Danger of Fault Lines in a Hybrid Meeting
Responding to the Changing Face of Participation in Hybrid Meetings
Assessing Meeting Participation in Your Own Organization
Conclusion
Chapter Takeaways
References
Chapter 6: Strategies for Running a Hybrid Meeting
The Pre‐Work Mandate
Participation Hacks to Pull Out Engagement
Checklist of Success Strategies for Leading a Hybrid Meeting
Conclusion
Chapter Takeaways
References
Chapter 7: Potential Pitfalls When Leading a Hybrid Meeting
The Leader as Tour Guide
Slipping Back into Bad Habits
Forgetting What It's Like to Be Remote
Communication Gaps between In‐Person and Remote Attendees
Defaulting to the Massive Meeting
The Post‐Meeting Postmortem
Conclusion
Chapter Takeaways
References
PART THREE: Participating with Impact – The Attendee's Turn
Chapter 8: Being Seen and Heard in Hybrid Meetings
The Speak‐Up Meeting Culture
Psychological Safety Is a Team Sport
Attendees Being Seen and Heard
Fear of Speaking Up in a Hybrid Meeting
Conclusion
Chapter Takeaways
References
Chapter 9: Creating Team Meeting Ground Rules
Answering the Right Questions in a Team Meeting Agreement
Before the Meeting – Answer the Five Ws
During the Meeting – Answer the “How”
After the Meeting – Back to the Five Ws
Share the Responsibility for Success: Assign Meeting Roles
Conclusion
Chapter Takeaways
References
Note
PART FOUR: Power Up – Tools to Bridge the Physical and Virtual Workplaces
Chapter 10: Creating Presence for All
Equipping the Modern Meeting Room for the Hybrid Workforce
Can Everyone Be Seen and Heard?
Equipping the Remote Worker When Hybrid
Conclusion
Chapter Takeaways
References
Chapter 11: Enabling Collaboration for All
Building Collaboration Equity During a Meeting
Tools to Support the Meeting Continuum of Collaboration
Tools to Promote Communication Equity
Conclusion
Chapter Takeaways
References
PART FIVE: Setting Expectations
Chapter 12: Skill Up for Hybrid Collaboration Success
Avoiding the Performance Drop
The Six Components of Effective Training Programs
Applying the Six Components to Hybrid Meeting and Collaboration Training
Training That Scales and Sticks
Conclusion
Chapter Takeaways
References
Chapter 13: Signs of a Healthy Hybrid Transition
The Signs of a Healthy Hybrid Transition for Organizations
Individual Considerations for Leaders and Attendees
Looking in the Mirror: The Adaptive Improvement Model (AIM) Framework
The Future of Meetings – Looking into the Crystal Ball
Conclusion
Chapter Takeaways
References
Conclusion: What to Focus on When the Future Still Seems Blurry
References
About the Authors
About the Website
Index
End User License Agreement
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