Smart Leaders, Smarter Teams · How You and Your Team Get Unstuck to Get Results by Schwarz, Roger M. -- Read -- Imperial Library of Trantor

Index

Praise for Smart Leaders, Smarter Teams Title page Copyright page Dedication Preface

Who This Book Is For Overview of the Book Background

CHAPTER 1: How Well Does Your Team Really Work?

“One Leader in the Room”? Stuck in Unilateral Control: An Example Why Leaders Stay Stuck Changing an Unproductive Mindset Mindset Is Key to Changing How You Lead Mind the Gap

CHAPTER 2: How You and Your Team Get Stuck: The Unilateral Control Approach

Why Unilateral Control Gets Results You’re Trying to Avoid Recognizing the Unilateral Control Mindset in Yourself How Unilateral Control Reinforces Itself Do You Have a Choice?

CHAPTER 3: Getting Unstuck to Get Results: The Mutual Learning Approach

Values of the Mutual Learning Mindset Assumptions of the Mutual Learning Mindset Mutual Learning Behaviors Results of Mutual Learning How Mutual Learning Reinforces Itself Is Unilateral Control Still an Option? Extending Mutual Learning to the Whole Team

CHAPTER 4: Getting the Puzzle Pieces on the Table: Mutual Learning Behaviors 1–4

Behavior 1: State Views and Ask Genuine Questions Behavior 2: Share All Relevant Information Behavior 3: Use Specific Examples and Agree on What Important Words Mean Behavior 4: Explain Reasoning and Intent Half-Way There

CHAPTER 5: Putting the Puzzle Together: Mutual Learning Behaviors 5–8

Behavior 5: Focus on Interests, Not Positions Behavior 6: Test Assumptions and Inferences Behavior 7: Jointly Design Next Steps Behavior 8: Discuss Undiscussable Issues A Summary of Behaviors

CHAPTER 6: Designing for Mutual Learning

Watch Your Mindset as You Design The Big Picture: Structure, Process, and Context Is Your Team a Real Team? Team Structure Team Process Team Context Stay Congruent

CHAPTER 7: Dealing With Common Team Challenges

Preparing for Meetings During Meetings Giving Feedback Working as a Team When You’re Not Together Using Mutual Learning in E-Mail A Qualification to “Speaking with One Voice” as a Team Helping Your Team Influence You

CHAPTER 8: Becoming a Smarter Leader

Beginning the Journey Talk with Your Team About What You Are Doing Continuing Your Personal Progress

CHAPTER 9: Becoming a Smarter Team

Beginning the Team Journey Digging Deeper Joint Planning Be Clear About the Decision-Making Rule Be the Change . . .

Acknowledgments About the Author Index About Roger Schwarz & Associates