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Index
Cover Title Page Copyright Contents Preface Chapter 1. Poor Customer Care Chapter 2. Insufficient Marketing Chapter 3. Owner Attitude Chapter 4. Poor Employee Training and Supervision Chapter 5. Paying Suppliers Slowly Chapter 6. Excessive Spending Chapter 7. Owner Neglect Chapter 8. Bad Publicity Chapter 9. Massive Competition Chapter 10. Excessive Salaries Chapter 11. Major Order Error Chapter 12. Lack of Business Knowledge Chapter 13. Obsolete Products and Services Chapter 14. Ownership Change Chapter 15. Collection Problems Chapter 16. Cash Reserve Chapter 17. Shoddy Bookkeeping Chapter 18. Pricing Problems Chapter 19. Losing a Big Account Chapter 20. Cash Flow Shortfalls Chapter 21. The Unpredictable Chapter 22. Raising Capital Quickly Chapter 23. Tax Problems Chapter 24. When There’s No Hope Left Chapter 25. Starting Over Again About the Author
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