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Index
Cover
Title Page
Copyright
Dedication
Foreword
Introduction
Love or Hate?
The Curious Case of O2
Part One: Taking Advertising Apart
Part Two: The Psychology of Communication
Part Three: Emotion and Consciousness
Part Four: Decisions and Relationships
Part Five: A Fresh Look at Advertising
Part 1: Taking Advertising Apart
Chapter 1: The Persuasion Model
Renault Clio Case Study
Chapter 2: Alternative Ideas
Walter Dill Scott
Herbert Krugman
Andrew Ehrenberg
Telma Noodles Case Study
Chapter 3: Why We Don't Pay Attention to Advertising
The Elaboration Likelihood Model
The Tyranny of Choice
Orange Case Study
Taking Advertising Apart: Summary
Part 2: The Psychology of Communication
Chapter 4: Learning and Attention
Attention
Level of Attention
Learning from Communication
Implicit Learning
Chapter 5: The Role of Memory
Working Memory
Long-Term Memory Systems
Implicit Memory
How Does Implicit Memory Work?
Conceptual Memory
Chapter 6: How We Process Communication
Perception
Conceptualization
Analysis
An Improved Theory of Communication Processing
Mere Exposure
Peripheral Exposure
The Power of Peripheral Exposure
Chapter 7: Problems with Getting Attention
Counter-Argument
Perceptual Filtering
Citroën Xsara Case Study
British Airways Case Study
Psychology of Communication: Summary
Part 3: Emotion and Consciousness
Chapter 8: Emotional Processing
Emotion and Feelings
How is Emotion Caused?
Why Have Feelings?
Emotional Conditioning
Andrex Case Study
Chapter 9: Our Adaptive Subconscious
Defining Conscious Thinking
Multiple Drafts Theory
The Grey Walter Precognitive Carousel
Hamlet Cigars Case Study
Chapter 10: Emotion and Attention
Arousal and Attention
Flaws in Attention Research
Measuring How Emotive Content Influences Attention
Levi's Odyssey Case Study
Emotion and Consciousness: Summary
Part 4: Decisions and Relationships
Chapter 11: Decision-Making
The Tale of Phineas Gage (Damasio 1994: 3)
Somatic Markers
Damasio's Model of Decision-Making
Audi Case Study
Chapter 12: The Power of Metacommunication
Emotional Communication and Brand Relationships
Testing Watzlawick's Theory
Cadbury's Gorilla Advertising Case Study
Chapter 13: The Subconscious Seduction Model
New Technology
The New Social Environment
The Tyranny of Choice
Intuition
“Along comes an ad …”
Subconscious Associative Conditioning
Michelin Baby Campaign Case Study
Subconscious Relationship Manipulation
Dove Self-Esteem Fund Case Study
The Subconscious Seduction Model
Decision and Relationship: Summary
Part 5: Taking a Fresh Look at Advertising
Chapter 14: Under the Radar
How Easily We Are Influenced
The Hofmeister Bear Case Study
Budweiser “Whassup?” Case Study
Chapter 15: The Hidden Power of New Media
John West Salmon Case Study
Banner Advertising
How We Read
Product Placement
Coca Cola Case Study
Chapter 16: Legal, Decent, Honest, and Truthful
The Marlboro Cowboy Case Study
Marlboro Grand Prix Sponsorship Case Study
McDonald's Case Study
Chapter 17: How to Spot Subconscious Seduction
Volkswagen Case Study
Tesco Supermarkets Case Study
Stella Artois Case Study
Nike Case Study
Conclusion
How Emotive Communication Influences us Subconsciously
A Case Study Retrospective
A Force for Evil or Good?
And Finally …
References
Index
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