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Index
Also by Herb Cohen Dedication Acknowledgments Chapter I: The Joy of Detached Involvement
1: A Gaming Mechanism 2: Voluntary Decision Making 3: An Other Worldly Undertaking 4: New Communication Approaches 5: Applying Conscious Inattention
Chapter II: Salvation by Negotiation
1: An Ageless Phenomenon 2: Familiarity Breeds Children 3: Getting Framed 4: Speed Kills 5: “Whahdja Say?” 6: Lend Me a Hand 7: Attuned to the Music 8: Abracadabra 9: A Hollywood Exegesis 10: An Attention Grabber 11: Axioms From Above 12 : Bargaining With a Bastard 13: The Road Less Traveled 14: Negotiating with the Almighty
Chapter III: Playing The Game
1: Style Supersedes Substance 2: The Way of the Gipper 3: An Outsider’s View 4: Less is More 5: All’s Right with the World 6 : Equality—Valued or Tainted? 7: The Optimum Style
Chapter IV: A Mixed-Motive Game
1: Labeling Is Disabling 2: Dial M for Money 3: It Ain’t Necessarily So 4: When You’re Up to Your Neck in Alligators, It’s Easy to Forget That Your Original Objective Was to Drain the Swamp 5: Say Cheese 6: Believing is Seeing 7: A Dynamic of Dual Desires 8: A Problem-Solving Process 9: Can’t Anybody Here Play This Game
Chapter V: A Bargaining Formula
1: Setting Objectives 2: Making How Concessions 3: Open With Commonality 4: The Titanic Principle 5: The Ping-Pong Table Theory of Life 6: Broadening The Gauge 7: The Vail Condo 8: Make ’Em Work 9: You Owe Me an Apology 10: Closing the Deal
Chapter VI: The Perceptual TIP
1: Perception is Reality 2: The Personal Pimple Principle
Chapter VII: Time and Timing
1: The Deadline Rule 2: Deadlines Precipitate Action 3: Inducing Concession Making 4: Deadlines Are Not Always Draconian 5: The Other Side Always Has a Deadline 6: Where Deadlines Are Not Equivalent 7: Where Deadlines Appear Identical 8: Patience Generally Pays 9: Remain Calm and Cool Under Fire
Chapter VIII: Information
1: Don’t Wait for the Starter’s Gun 2: Mapping Prior to the Formal Event 3: The Blessing of Giving 4: The Satisfaction Prescription 5: Expecting Little Diminishes Disappointment 6: Delusions About Dissatisfaction 7: Getting Information 8: Barriers to Obtaining Information 9: The Procuring Principles
Chapter IX: Power
1: Defining Power 2: Perceiving May Be Deceiving 3: Power—Neutral and Often Neglected 4: You Gotta Believe
Chapter X: Sources of Power
1: Competition—Options 2: Legitimacy 3: Risking 4: Commitment 5: Persuasive Capacity 6: A Gaming Attitude 7: Expertise 8: Knowledge of Needs 9: Investment 10: Rewarding or Punishing 11: Identification 12: Morality 13: Precedent 14: Persistence 15: A Concluding Point About Power
Chapter XI: Negotiating This . . . And That
1: Terrorism—A Negotiation by Violent Means 2: Raising Children
Chapter XII: The Game of Life
1: The Balance of Caring, but Not T-h-a-t Much 2: The Force Is Within You 3: Differentiate Yourself 4: Celebrate Each Day Appendix 1: Carter Went Against All Logic in Ruling Out Hostage “Expert,” by Jack Anderson Appendix 2: The Mishandling of the Iranian Hostage Crisis Appendix 3: The Reality of Adversarial Negotiations Appendix 4: The Scourge of International Terrorism: Its Threat to America Appendix 5: Terrorism and the Media
Bibliography
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