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Imperial Library
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Index
Foreword
By Todd Cohen, CSP
Introduction
Progress Scorecard
Lesson 1
So, You Think You’re a Leader
Finding and Focusing on Your “Leadership Why”
Lesson 2
If They Ooze, You Lose
Building Remarkable Team-Member Relationships
Lesson 3
Let Go of the Leash
Developing Trust in Your Team
Lesson 4
SWITCH Gears
Avoiding Blame and Defensiveness
Lesson 5
It’s Not Just About Your Kite
Making Productive Requests
Lesson 6
Avoiding the Garland Effect
Providing Training That Develops Confidence and Competence
Lesson 7
Seeing with Four Sights, Not Four Eyes
Embracing Four Problem-Solving Types
Lesson 8
Performance Before Pedigree
Selecting the Right Players
Lesson 9
You Have My Word!
Keeping Your Commitments
Lesson 10
You’re Fired
Making Decisions with Your Circle of Impact in Mind
Lesson 11
Makin’ Bacon
Understanding the Difference Between Pet Peeves and Performance Issues
Lesson 12
Kids and Convicts
Developing Your Team’s Creative Muscles
Lesson 13
Just One More Thing
Learning to Teach Rather Than Tell
Lesson 14
Leave Your Business Cards Behind
Creating a Development Playbook
Lesson 15
Painting a Perfect Picture
Mastering Delegation
Lesson 16
Make It Smaller
Redefining “Listening”
Lesson 17
Feed Your Brain
Expanding Your Creativity
Lesson 18
Stop, Drop, and Roll
Maintaining Professionalism Under Pressure
Lesson 19
Get ’er Done
Creating a Culture of Accountability
Lesson 20
Does Your Coffee Taste Like Tea?
Establishing Strong Standards
Lesson 21
That’s Stupid
Responding to Bad Ideas
Lesson 22
One Size Does Not Fit All
Delivering Effective Feedback
Lesson 23
The Daily News
Taking the Company’s Emotional Temperature
Lesson 24
No Good Deed Goes Unpunished
Learning to Use — Not Abuse — Strengths
Lesson 25
The Goldfish Principle
Laying the Foundation for Success
Lesson 26
One Thing, Just One Thing
Developing an Attitude of Gratitude
Lesson 27
G-Force
Getting People to Gravitate Toward You
Lesson 28
FACE It
Fast-Forwarding Through the Change Curve
Lesson 29
Row, Row, Row Your Boat
Keeping Your Project on Course
Lesson 30
The Bus Lady
Leadership Lessons That Linger
Lesson 31
Free Crab Tomorrow
Stop Procrastinating
Conclusion
Epilogue
Acknowledgments
Keep in Touch!
Go Beyond the Book
About the Author
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