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Index
Title page
Acknowledgments
Office 365 & Exchange Online: Essentials for Administration
Table of Contents
About This Book
Print Readers
Digital Book Readers
Support Information
Conventions & Features
Share & Stay in Touch
Getting Started with Office 365 & Exchange Online
Navigating Office 365
Getting Started with Exchange Admin Center
Understanding Office 365 Licensing
Using Windows PowerShell with Office 365 & Exchange Online
Getting Started with Windows PowerShell
Understanding the Default Working Environment
Learning About Cmdlets and Functions
Connecting to Exchange Online Using PowerShell
Exploring How the Shell Uses Remote Sessions
Establishing Remote Sessions
Using an Interactive Remote Session
Creating and Importing a Remote Session
Connecting to Windows Azure and the Office 365 Service
Cmdlets for Windows Azure Active Directory
Working with Exchange Online Cmdlets
Cmdlets Specific to Exchange Online
Using the Exchange Online Cmdlets
Working with Users and Contacts
How Email Routing Works: The Essentials
Managing Recipients: The Fundamentals
Finding Existing Mailboxes, Contacts, And Groups
Finding Unlicensed, Inactive and Blocked Users
Creating Mailbox-Enabled and Mail-Enabled User Accounts
Working with Logon Names and Passwords
Mail-Enabling New User Accounts
Removing Mail-Enabled User Accounts
Creating Office 365 User Accounts with Mailboxes
Setting or Changing Contact Information for User Accounts
Changing Logon ID or Logon Domain for Online Users
Changing a User’s Exchange Alias and Display Name
Adding, Changing, and Removing Email and Other Addresses
Setting a Default Reply Address for a User Account
Changing A User’s Web, Wireless Service, And Protocol Options
Requiring Users to Change Passwords
Deleting Mailboxes from User Accounts
Deleting User Accounts and Their Mailboxes
Creating Mail-Enabled Contacts
Setting or Changing a Contact’s Name and Alias
Setting Additional Directory Information for Contacts
Changing Email Addresses Associated with Contacts
Deleting Contacts
Using Room and Equipment Mailboxes
Adding Room Mailboxes
Adding Equipment Mailboxes
Adding Forwarding Mailboxes
Working with Archive Mailboxes
Adding Archive Mailboxes
Managing Archive Settings
Adding Arbitration Mailboxes
Adding Discovery Mailboxes
Adding Shared Mailboxes
Adding Public Folder Mailboxes
Managing Mailboxes: The Essentials
Viewing Current Mailbox Size, Message Count, and Last Logon
Configuring Apps for Mailboxes
Hiding Mailboxes from Address Lists
Defining Custom Mailbox Attributes for Address Lists
Restoring Online Users and Mailboxes
Repairing Mailboxes
Managing Delivery Restrictions, Permissions, and Storage Limits
Setting Message Size Restrictions for Contacts
Setting Message Size Restrictions on Delivery to and from Individual Mailboxes
Setting Send and Receive Restrictions for Contacts
Setting Message Send and Receive Restrictions on Individual Mailboxes
Permitting Others to Access a Mailbox
Forwarding Email to a New Address
Understanding Storage Restrictions on Mailbox and Archives
Understanding Deleted Item Retention
Using Exchange Groups
Group Types, Scope, And Identifiers
When to Use Dynamic Distribution Groups
Working with Exchange Groups
Group Naming Policy
Understanding Group Naming Policy
Defining Group Naming Policy for Your Organization
Defining Blocked Words in Group Naming Policy
Creating Security and Standard Distribution Groups
Creating a New Group
Mail-Enabling Universal Security Groups
Assigning and Removing Membership for Individual Users, Groups, and Contacts
Adding and Removing Managers
Configuring Member Restrictions and Moderation
Working with Dynamic Distribution Groups
Creating Dynamic Distribution Groups
Changing Query Filters and Filter Conditions
Modifying Dynamic Distribution Groups Using Cmdlets
Previewing Dynamic Distribution Group Membership
Other Essential Tasks for Managing Groups
Changing a Group’s Name Information
Changing, Adding, or Deleting a Group’s Email Addresses
Hiding Groups from Exchange Address Lists
Setting Usage Restrictions on Groups
Creating Moderated Groups
Deleting Exchange Groups
Getting Started with Groups in Office 365
Creating Security Groups in Office 365
Working with Security Groups in Office 365
Managing Security Group Membership in Office 365
Creating Distribution Lists in Office 365
Managing Distribution List Membership in Office 365
Adding and Removing Distribution List Owners
Creating Office 365 Groups
Managing the Properties of Office 365 Groups
Modifying the Membership and Ownership of Office 365 Groups
Changing the Naming Information for Groups and Lists
Controlling Group Creation
Deleting Groups in Office 365 Admin Center
Mastering Outlook Web App essentials
Getting started with Outlook Web App
Accessing Mailboxes and Public Folders
Working with Outlook Web App
Enabling and Disabling Web Access for Users
Configuring Mail Support for Outlook
Understanding Address Lists, Offline Address Books, and Autodiscover
Configuring Outlook for the First Time
First-Time Configuration: Connecting to Exchange Online
First-Time Configuration: Connecting to Internet Email Servers
Configuring Outlook for Exchange
Adding Internet Mail Accounts to Outlook
Repairing and Changing Outlook Mail Accounts
Leaving Mail on the Server with POP3
Checking Private and Public Folders with IMAP4 and UNIX Mail Servers
Managing the Exchange Configuration in Outlook
Managing Delivery and Processing Email Messages
Using Server Mailboxes
Using Personal Folders
Determining the Presence of Personal Folders
Creating New or Opening Existing Personal Folders
Delivering Mail to Personal Folders
Repairing .pst data files
Repairing .ost data files
Accessing Multiple Exchange Mailboxes
Logging on to Exchange as the Mailbox Owner
Delegating Mailbox Access
Opening Additional Exchange Mailboxes
Granting Permission to Access Folders Without Delegating Access
Using Mail Profiles to Customize the Mail Environment
Creating, Copying, and Removing Mail Profiles
Selecting a Specific Profile to use on Startup
Configuring Standard Exchange Permissions
Assigning Permissions
Understanding Exchange Management Groups
Assigning Management Permissions
Configuring Role-Based Permissions for Exchange
Understanding Role-Based Permissions
Working with Role Groups
Managing Role Group Members
Assigning Roles Directly or Via Policy
Configuring Account Management Permissions
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