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Index
Medical Assistant Exam
Cover
Also From Kaplan
Title Page
Copyright
For Test Changes or Late-Breaking Developments
About the Editor
How To Use This Book
Part One: Basics
Chapter 1: Trends in Medical Assisting
Medical Assisting Today–Why Credentialing Matters
Medicare and Medicaid EHR Incentive Programs
Focus On Professionalism
Emerging Diseases and Public Health Concerns
Chapter 2: Overview of the Exams
What To Expect On The Exams
Chapter 3: Test-Taking Skills and Study Strategies
CMA/RMA Exam Strategies
On The Day Of The Exam
Part Two: Diagnostic Test
How To Take The Diagnostic Test
Answer Sheet
Using Your Diagnostic Test Results In Your Review
Diagnostic Test
Diagnostic Test: Answers and Explanations
Part Three: CMA/RMA Exam Review
Chapter 4: Medical Terminology
Overview Of Word Components
Word Building
Translating A Word For Meaning
Common Word Components
Specialty Practitioners
Pronunciation Tips
Use Of References
Easily Misspelled Words
Abbreviations
Review Questions
Review Questions: Answers and Explanations
Chapter 5: Anatomy and Physiology
Body Systems
Review Questions
Review Questions: Answers and Explanations
Chapter 6: Nutrition
Fats
Proteins
Carbohydrates
Vitamins
Minerals
Electrolytes
Water
Fiber
Diets
Review Questions
Review Questions: Answers and Explanations
Chapter 7: Psychology
Jean Piaget (1896–1980)
Erik Erikson (1902–1994)
Abraham Maslow (1908–1970)
Lawrence Kohlberg (1927–1987)
Elisabeth Kübler-Ross (1926–2004)
Defense Mechanisms And Communication
Putting Theory Into Practice
Review Questions
Review Questions: Answers and Explanations
Chapter 8: Patient Communication
Therapeutic Communication
Communicating With Special-Needs Patients
Giving Instructions To Patients
Conducting Patient Interviews
Telephone Communication
Written Communication
Patient Portals and Personal Health Records
Review Questions
Review Questions: Answers and Explanations
Chapter 9: Professional and Legal Knowledge
Contracts
Legal Proceedings
Medical Records
Confidentiality
Consent
Health Care Duties And Obligations
Employment Safety And Laws
Facilities
Ethics And Bioethics
Review Questions
Review Questions: Answers and Explanations
Chapter 10: Office Administration
Records Management
Office Policies And Procedures
Data Entry
Software Applications
Other Computer Concepts
Office Equipment
Office Documents
Mail Processing And Screening
Review Questions
Review Questions: Answers and Explanations
Chapter 11: Financial Management
Bookkeeping And Patient Accounting Practices
Billing And Claims Processing
The Affordable Care Act
Payroll
Review Questions
Review Questions: Answers and Explanations
Chapter 12: Patients in the Clinical Setting
Patient Preparation
Patient History Interview
The Physical Exam
Review Questions
Review Questions: Answers and Explanations
Chapter 13: Laboratory Work
Specimen Collection
Microbiology
Urinalysis
Hematology
Radiographic Testing
Other Commonly Performed Tests
Review Questions
Review Questions: Answers and Explanations
Chapter 14: Medications
Medication Administration
Review Questions
Review Questions: Answers and Explanations
Chapter 15: Minor Surgery
Surgical Asepsis
Anesthesia
Suture Materials And Needles
Instruments Used For Minor Surgery
Special Procedures
Care Of Instruments
Role Of The Medical Assistant
Suture Removal
Wound Healing And Complications
Cast Care
Review Questions
Review Questions: Answers and Explanations
Chapter 16: Emergencies
Cerebral Vascular Accident
Chest Pain
Cardiopulmonary Resuscitation
Choking
Diabetic Emergencies
Fractures
Poisoning
Seizure
Shock
Syncope
Wounds
Review Questions
Review Questions: Answers and Explanations
Chapter 17: Emergency Preparedness
Developing An Office Emergency Plan
Pandemics And Bioterrorism
Review Questions
Review Questions: Answers and Explanations
Part Four: Practice Test
How To Take The Practice Test
Your Practice Test Score
Practice Test
Practice Test: Answers and Explanations
Part Five: Resources
Employment Resources
Establishing A Permanent Credentials File
Writing Your Professional Resume
Researching The Job Market
Case Studies
Revised and ready— The Ultimate Medical Mnemonic Comic Book is back
Professional Organizations
Additional Information
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