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Index
Chapter One: The New CIO
Chapter Two: CIO Challenges
Chapter Three: CIO Leadership
Chapter Four: The Cost of IT
Chapter Five: The Value of IT
Chapter Six: Project Management
Chapter Seven: The Runaway Project
Chapter Eight: IT Priorities
Chapter Ten: Crisis
Chapter Eleven: Damage
Chapter Twelve: Communication
Chapter Thirteen: Emerging Technology
Chapter Fourteen: Vendor Partnering
Chapter Fifteen: Managing Talent
Chapter Sixteen: Standardization and Innovation
Chapter Seventeen: Managing Risk
Chapter Eighteen: Looking Forward
Epilogue
CHAPTER ONE
CHAPTER THREE
CHAPTER FIVE
CHAPTER SIX
CHAPTER EIGHT
CHAPTER NINE
CHAPTER TEN
CHAPTER ELEVEN
CHAPTER TWELVE
CHAPTER THIRTEEN
CHAPTER FIFTEEN
CHAPTER SIXTEEN
CHAPTER SEVENTEEN
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