Leading Through Uncertainty by Davis, Raymond P. -- Read -- Imperial Library of Trantor

Index

Cover Contents Title Copyright Dedication Foreword Introduction: The Great Uncertainty Part 1: Leading Yourself

Chapter 1: The New Normal

A World in Flux Change the Game Be Agile—You Can’t Stand Still Relentless Progress is the Key Deal with It

Chapter 2: The Truth, Nothing But the Truth

Why I Tell the Truth Being Truthful with Yourself

Chapter 3: Problems and the Healing Process

The State of Denial Timing is Everything Encourage Your People to Step Up

Chapter 4: Control and Uncertainty

Managing the Risk Element Worry About What You Can Control Two Aspects of A Leader’s Job: Controllable Results and Uncertainty Black and White: Making Decisions Easy Do Your Best, Get Input, and Remember—It’s Just a Number!

Chapter 5: Exercise Your Intuition

Intuition and Customer Relations Listen and Act Know When to Act When You Trust Your Intuition, Opportunities Follow Regular Practice Will Strengthen Your Intuition

Part 2: Leading Your Organization

Chapter 6: Be Really Good at the Basics

Company Standards and Ethics Core Values of the Leadership Team Believe in Yourself

Chapter 7: The Value of a Value Proposition

Price is a Death Spiral Living Your Value Proposition Creating Your Value Proposition Communicating Your Value Proposition Nurturing Your Value Proposition

Chapter 8: Be Available

Keep Your Organization Flat Be Available to Everyone: Associates, Customers, Suppliers, and the Public How Else Can You Lead in Difficult Times? Be Confident; Be Real

Chapter 9: Motivate and Inspire

Sincerity, Trust, and Passion The Value of People in Uncertain Times The Value of Team Players An Infrastructure for Motivating Our People

Chapter 10: Leverage Your Assets

Leveraging Technology Businesses are More Efficient Because They Have to Be to Survive Learn to Make 1 + 1 = 4

Part 3: Leading the Way

Chapter 11: Reputation Counts

Occupy Umpqua No Chipped Paint Ripples on a Pond

Chapter 12: Create Buzz (But Manage Crisis)

In Today’s Noisy World, Buzz is Critical Rumors Start Fast (and Bad News Spreads Faster) You are Best at Delivering Your Message Corny is (Very) Good Power of the Unexpected

Chapter 13: Build Momentum

Know When to Hit the Gas, and When to Slow Down With Uncertain Times Come Great Opportunities Bring in Incremental Resources to Build Momentum

Chapter 14: Practice Incremental Evolution

Sustaining a Competitive Gap Study Industries Outside Your Own Easier to Do in Good Times Than in Bad

Conclusion: Lead On Acknowledgments About the Authors More from Wiley Index