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Index
truth. growth. repeat. contents introduction how to use this book
read it like a workshop manual when you see the word ‘business’ you don’t need to be a boss there’s no tax law in here
part one: the circle of true purpose
1 truth is a system 2 true purpose
oh no, he’s going to talk about steve jobs why motive matters high horse optional
the basic impact of true purpose the ultimate impact of true purpose
3 attraction
why does true purpose touch people? hiring on purpose explorers lead people who want what you want learn from a nerd true purpose is contagious true purpose powers progress in a time of change
4 innovation
the incredible mr honda phoney motivation delivers phoney innovation
5 growth
the little dairy company story
what happened next no pain, no change truth = growth mums know here’s the awesome bit
the monopoly of you on the defeat of deficiency advertising
6 reward
excuse me, your strategy is showing money (yes, money) commercial karma brand value company culture category improvement societal maturity the young learn better better capitalism, better world
7 the right way around the circle
it starts and ends with the truth
truth attracts the right people … … which drives true innovation … … which grows markets … … which generates rewards …
8 the wrong way around the circle
rewards first growth as pressure, not pleasure
the temptation to manipulate bad customer service is a clue to a lack of purpose
innovation. now! hurry! the three types of innovation
sustained innovation efficiency innovation market-creating innovation innervation beats innovation
wanted: some people and finally … oh yeah, we need a purpose, i guess
the more laps you do, the harder it gets the story of the little radio station that went the wrong way… then the right way — uh, then the wrong way again
9 when the circle becomes a galaxy
a galaxy of meerkats when truth becomes a movement
10 when the circle becomes a black hole
push out, so you don’t get sucked in
part two: finding your true purpose
11 picture this … 12 your first task: the before ad
the little furniture shop example worksheet: your before ad
13 exercise a: eulogy
who would come to the funeral? what would they say about your brand? a big-business example who wouldn’t come? worksheet: eulogy
14 exercise b: protest
march of the geeks what are you protesting against? what are you protesting for? a social-enterprise example another social-enterprise example (they’re great protesters) worksheet: protest can’t find the fire? write a letter ‘for too long now …’ ‘dear world …’ optional worksheet: ‘for too long now …’ optional worksheet: ‘dear world …’
15 exercise c: headline
the university example worksheet: headline
16 exercise d: why words
a quick word on brand archetypes the annoying stereotype the inspiring reality
the urban developer the energy company
it’s about taking control of you one final point worksheet: why words
17 exercise e: purpose on a page
editing your soul
eulogy protest headline why words
defining your true purpose (like … in words)
purpose on a page for ‘the little dairy company’ ‘could be’ versus ‘is’
worksheet: purpose on a page testing for the presence of true purpose
you your family and friends total strangers
18 your final task: the after ad
the little furniture shop the rural b&b the recruitment consultancy worksheet: your after ad
part three: implementing your true purpose
19 i get it, but what do i do with it? 20 measuring your truth gap
step 1 step 2 step 3 step 4 step 5 step 6 step 7 step 8 step 9 step 10
21 you don’t have to be perfect, you just have to want to be
a less-than-perfect example
22 commercial viability
testing viability professionally testing viability as you go check your toolbox testing on meerkats
23 the circle as a compass
TOMS shoes one degree matters give your compass a spin purpose is a long-term play
24 the sliding doors effect
scenario 1: how do i deliver good customer service?
the non-purpose-driven solution the purpose-driven solution
scenario 2: how can i drive sales growth?
the non-purpose-driven solution the purpose-driven solution
25 ten tips for staying on-purpose
convention is like gravity you’re now the rebels, not the government warning: purpose polarises naysayers can’t help themselves value the good feedback you’ll be tempted to go the wrong way
financial pressure financial windfall
ditch the cookie-cutter stuff don’t compare yourself heads up: effort hurts life is about trade-offs
a final word coaching and conversation recommended reading that other name on the cover about the author index EULA
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