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Index
truth. growth. repeat.
contents
introduction
how to use this book
read it like a workshop manual
when you see the word ‘business’
you don’t need to be a boss
there’s no tax law in here
part one: the circle of true purpose
1 truth is a system
2 true purpose
oh no, he’s going to talk about steve jobs
why motive matters
high horse optional
the basic impact of true purpose
the ultimate impact of true purpose
3 attraction
why does true purpose touch people?
hiring on purpose
explorers lead
people who want what you want
learn from a nerd
true purpose is contagious
true purpose powers progress in a time of change
4 innovation
the incredible mr honda
phoney motivation delivers phoney innovation
5 growth
the little dairy company story
what happened next
no pain, no change
truth = growth
mums know
here’s the awesome bit
the monopoly of you
on the defeat of deficiency advertising
6 reward
excuse me, your strategy is showing
money (yes, money)
commercial karma
brand value
company culture
category improvement
societal maturity
the young learn better
better capitalism, better world
7 the right way around the circle
it starts and ends with the truth
truth attracts the right people …
… which drives true innovation …
… which grows markets …
… which generates rewards …
8 the wrong way around the circle
rewards first
growth as pressure, not pleasure
the temptation to manipulate
bad customer service is a clue to a lack of purpose
innovation. now! hurry!
the three types of innovation
sustained innovation
efficiency innovation
market-creating innovation
innervation beats innovation
wanted: some people
and finally … oh yeah, we need a purpose, i guess
the more laps you do, the harder it gets
the story of the little radio station that went the wrong way… then the right way — uh, then the wrong way again
9 when the circle becomes a galaxy
a galaxy of meerkats
when truth becomes a movement
10 when the circle becomes a black hole
push out, so you don’t get sucked in
part two: finding your true purpose
11 picture this …
12 your first task: the before ad
the little furniture shop example
worksheet: your before ad
13 exercise a: eulogy
who would come to the funeral?
what would they say about your brand?
a big-business example
who wouldn’t come?
worksheet: eulogy
14 exercise b: protest
march of the geeks
what are you protesting against?
what are you protesting for?
a social-enterprise example
another social-enterprise example (they’re great protesters)
worksheet: protest
can’t find the fire? write a letter
‘for too long now …’
‘dear world …’
optional worksheet: ‘for too long now …’
optional worksheet: ‘dear world …’
15 exercise c: headline
the university example
worksheet: headline
16 exercise d: why words
a quick word on brand archetypes
the annoying stereotype
the inspiring reality
the urban developer
the energy company
it’s about taking control of you
one final point
worksheet: why words
17 exercise e: purpose on a page
editing your soul
eulogy
protest
headline
why words
defining your true purpose (like … in words)
purpose on a page for ‘the little dairy company’
‘could be’ versus ‘is’
worksheet: purpose on a page
testing for the presence of true purpose
you
your family and friends
total strangers
18 your final task: the after ad
the little furniture shop
the rural b&b
the recruitment consultancy
worksheet: your after ad
part three: implementing your true purpose
19 i get it, but what do i do with it?
20 measuring your truth gap
step 1
step 2
step 3
step 4
step 5
step 6
step 7
step 8
step 9
step 10
21 you don’t have to be perfect, you just have to want to be
a less-than-perfect example
22 commercial viability
testing viability professionally
testing viability as you go
check your toolbox
testing on meerkats
23 the circle as a compass
TOMS shoes
one degree matters
give your compass a spin
purpose is a long-term play
24 the sliding doors effect
scenario 1: how do i deliver good customer service?
the non-purpose-driven solution
the purpose-driven solution
scenario 2: how can i drive sales growth?
the non-purpose-driven solution
the purpose-driven solution
25 ten tips for staying on-purpose
convention is like gravity
you’re now the rebels, not the government
warning: purpose polarises
naysayers can’t help themselves
value the good feedback
you’ll be tempted to go the wrong way
financial pressure
financial windfall
ditch the cookie-cutter stuff
don’t compare yourself
heads up: effort hurts
life is about trade-offs
a final word
coaching and conversation
recommended reading
that other name on the cover
about the author
index
EULA
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