Design for Six Sigma by Cudney, Elizabeth A. -- Read -- Imperial Library of Trantor

Index

Cover Half Title Title Page Copyright Page Dedication Table of Contents Preface Authors Acknowledgments 1. Design for Six Sigma Overview

Six Sigma Review DFSS Comparison of Six Sigma and DFSS Conclusion

2. History of Six Sigma

Variation Conclusion

3. Design for Six Sigma Methodology

Conclusion

4. Design for Six Sigma Culture and Organizational Readiness

Organizational Change Management Resistance to Change

Using Known Leaders to Challenge the Status Quo

Communicating Change Conclusion Technical Design Review: Define and Measure Phases

Technical Design Review

Gate 1 Readiness: Define and Measure Phases Assessment of Risks

5. Project Charter

Introduction Project Charter Steps Risk Assessment Developing the Business Case Conclusion

6. Balanced Scorecard

Balanced Scorecard Key Performance Indicators

Cost of Quality Financial Performance Process Performance

Conclusion

7. Benchmarking

Best in Class Conclusion

8. Project Management

Why Projects Fail Management by Project Integrated Project Implementation Critical Factors for Project Success Project Organization Resource Allocation Project Scheduling Project Tracking and Reporting Project Control Project Termination Project Systems Implementation Outline Planning Organizing Scheduling (Resource Allocation) Control (Tracking, Reporting, and Correction) Termination (Close or Phase-Out) Documentation Project Plan Scope Management Conclusion Technical Design Review: Analyze Phase Technical Design Review

Gate 2 Readiness: Analyze Phase Assessment of Risks

9. Gathering the Voice of the Customer

VOC in Product Development Customers/Stakeholders Voice of the Customer Critical to Satisfaction Critical to Quality Conclusion

10. Quality Function Deployment

Kano Model Quality Function Deployment Conclusion

11. TRIZ

TRIZ Methodology Nine Windows TRIZ Methodology

Contradictions

Technical Contradictions Physical Contradictions

Separation Principle Contradiction Matrix The 40 Principles of Invention TRIZ and DFSS

Conclusion

12. Lean Design

Single-Minute Exchange of Dies (SMED)

What Is SMED?

Conclusion

13. Design for X Methods

Design for Manufacturability Design for Assembleability Design for Reliability Design for Serviceability Design for Environment Design for Testability Conclusion

14. Pugh Concept Selection Matrix

Conclusion

15. Modeling of Technology

Ideal Function P-Diagram Functional Analysis System Technique Conclusion

16. Taguchi Design

Taguchi Loss Function Mahalanobis–Taguchi System Multidimensional Systems Mahalanobis–Taguchi Steps

Step 1: Normal Group Calculations Step 2: Normal Space Calculations Step 3: Test (Abnormal) Group Calculations Step 4: Optimize the System

MTS Steps Using the Graduate Admission System Example

Step 1: Normal Group Calculations Step 2: Normal Space Calculations Step 3: Test Group Calculations Step 4: Optimize the System

Conclusion

17. Design Failure Modes and Effects Analysis

Failure Modes and Effects Analysis Poka Yokes Conclusion

18. Design of Experiments

Design of Experiments (DOE) Conclusion

19. Reliability Testing

Types of Systems Redundant Systems

20. Measurement Systems Analysis

Gauge R&R Conclusions Technical Design Review: Design Phase

Technical Design Review Gate 3 Readiness: Design Phase Assessment of Risks

21. Capability Analysis

Capability Analysis Control Charts

X-Bar and Range Charts Calculation of Control Limits Plotting Control Charts for R- and X-Bar Charts Plotting Control Charts for MR and Individual Control Charts

Defects per Million Opportunities (DPMO) Conclusion

22. Statistical Process Control

Control Charts

X-Bar and Range Charts Calculation of Control Limits Plotting Control Charts for Range and Average Charts Plotting Control Charts for Moving Range and Individual Control Charts X-Bar and Range Charts Attribute Data Formulas

Conclusions

23. Future and Challenges of Design for Six Sigma

Engagement and Success Factors Technical Design Review: Verify Phase

Technical Design Review Gate 4 Readiness: Verify/Validate Phase Assessment of Risks

24. Design for Six Sigma Case Study: Sure Mix Gas Can

Project Description

Project Goals Project Expectations Project Boundaries (Scope) Project Management

Invent/Innovate

Benchmarking Voice of the Customer Affinity Diagram House of Quality

Kano Analysis Design for X Methods Concept Generation Technology Modeling Robustness/Tunability System Additive Model Variational Sensitivities and System Variance Model Customer Reviews Lessons Learned Future Project Targets Field Testing (Prototype Acceptance) Summary Conclusion

25. Design for Six Sigma Case Study: Portable Energy Solutions

Project Description Project Goals

Requirements and Expectations Project Boundaries Project Management

Invent/Innovate Quality Function Deployment (QFD) Kano Analysis Develop

Design for X Methods Concept Generation

Modeling of Technology

Super Concept Pugh’s Concept Selection

Optimize

Modeling of Robustness

Verify

Design Failure Mode and Effects Analysis

System Variance Model

Develop and Confirm Robustness Additive Models

Conclusion

26. Design for Six Sigma Case Study: Paper Shredder

Project Description

Project Goals and Requirements Project Management

Invent/Innovate

Gathering the Voice of the Customer (VOC) Voice of the Customer Quality Function Deployment (QFD)

Develop

Design for X Methods Concept Generation Pugh Concept Selection Matrix Final Design Design Failure Modes and Effects Analysis (DFMEA)

Optimization

Robustness and Tunability System Additive Model

Verify

Customer Feedback Robustness Evaluation

Conclusion

27. Design for Six Sigma Case Study: Universal iPhone Dock

Project Description

Project Goals Requirements and Expectations Project Boundaries

Project Management

Voice of the Customer Customer Survey Survey Results Affinity Diagram Quality Function Deployment (QFD)

Kano Analysis One-Dimensional Quality

Expected Quality Exciting Quality

Concept Generation

Pugh Concept Selection Matrix

Final Design Design Failure Modes and Effects Analysis (DFMEA) Final Design Prototype

Verification Testing

Conclusion

28. Design for Six Sigma Case Study: Hospital Bed

Designing a Hospital Bed for Improving Stakeholders’ Level of Care Design for Six Sigma Overview

Project Description Project Goals Requirements and Expectations Project Boundaries Project Management

Invent/Innovate Phase

Voice of the Customer KJ Analysis and Kano Model

Quality Function Deployment Develop Phase

Design for X Methods and Concept Generation

Pugh Concept Selection Matrix

Verify Optimize Tips to Improve Our Design Final Design Prototype: Concept 7

Conclusion

Glossary Index

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